Property Manager (Build to Rent)

About Us

Horizon Housing Realty (HHR) is a not for profit real estate agency and proud member of the CHL Group offering specialist property management services for experienced investors. What sets us apart is our people a team of passionate real estate professionals committed to delivering outstanding service and building longterm value for our clients.

HHR manages a significant and growing property portfolio with several large scale Build to Rent developments launching soon to further expand our footprint. Were now looking for energetic enthusiastic professionals to join our growing team!

As part of our commitment to improving the communities in which we operate funds raised by HHR in its management of rental properties and rental assistance programs are reinvested in building and managing more properties expanding our capacity to assist those in housing stress.

The Role

Please note: this role can be based in either South Yarra Prahran Port Melbourne Hampton or Flemington

Youll be responsible for managing a portfolio of brandnew BuildtoRent properties across Melbourne comprising both Market and Affordable Rental homes. BuildtoRent offers a renter only service model allowing you to focus exclusively on building strong positive relationships with residents. With centralised ownership and management your role is streamlined and focused on delivering an excellent renter experience.

Youll be based at your primary workplace with no travel required during the day!

Property maintenance is managed by our parent company CHL allowing you to focus on property management fundamentals while monitoring and tracking maintenance progress. From time to time you may be required to support other Property Managers across different locations as required.

During the leaseup phase youll be supported by dedicated Leasing Consultants with Property Administrators assisting with administrative tasks. Once the site is leased youll manage the portfolio endtoend including advertising entry and exit condition reports routine inspections lease renewals arrears management and all core property management responsibilities.

Some flexibility with working hours will be required during the leaseup phase to ensure new residents are supported through a smooth and positive transition into their homes.

Our team is proud of the positive and supportive workplace culture weve built and were excited to welcome a new Property Manager to the HHR team. HHR offers aboveAward salaries salary sacrificing benefits and flexible working arrangements.

About You

To be successful in this role you will bring the following qualities and experience:

• A current Victorian Certificate of Registration with previous experience in property management and a sound understanding of Victorian residential tenancy legislation.
• Proven experience managing arrears bond lodgements and bond processing.
• Strong endtoend property management capability from advertising and applications through to vacate processes.
• Excellent verbal and written communication skills. Our residents are our number one priority and youll work respectfully effectively and sensitively with a diverse customer group.
• Flexibility with working hours. Well work with you to establish a schedule that supports residents while maintaining a healthy worklife balance.
• Experience working in a collaborative team environment where support encouragement and shared success are valued.
• A strong work ethic resilience and a willingness to learn with the ability to follow established processes while adapting in a fastpaced environment.
• High proficiency in the Microsoft Office suite and openness to learning new systems including HHRs custom CRM platform.
• The ability to prepare clear professional correspondence for both internal and external stakeholders.
• A current drivers licence.

Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to undertake a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them their culture and their Elders past and present.