Housing Business Intelligence Analyst

This role is open to full time part time and job share applications all of which will be assessed equally.

Join our team

We are looking for aHousing Business Intelligence Analyst to join our Housing Repairs and Maintenance team.

If you share our valuesand you are motivated to make a difference for our residents clients and communities we would love to hear from you.

About the role

Babergh and Mid-Suffolk District Councils are going through an exciting period of change with a new job management system being implemented within our Housing Directorate.

The Housing Repairs and Maintenance Team is part of the wider Housing Directorate and oversees the maintenance of housing repairs and voids with some planned work activities and our in-house trade team is supported by several contractors.

In this pivotal role you will be reporting directly to our Housing Transformation Manager with an additional reporting line to the Head of Housing Repairs and Maintenance (HRM) ensuring high-quality performance information is available and that relevant regulatory and business-specific requirements are met.

You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies.

Additionally you will maintain upgrade and manage systems software hardware and networks.

About you

• To be successful you will have a relevant qualification at NVQ/HNC/degree level or will demonstrate equivalent knowledge gained through experience.
• You will have an inquisitive mind and will go beyond reporting what has happened by putting performance information into context and generating insights that will drive improvements.
• You will be able to offer insight and analyse complex information drawing conclusions that will make a real difference to service delivery efficiency and resident experience.
• The role is an integral part of developing the Housing Repairs and Maintenance (HRM) insight offer and delivering more sophisticated analysis of the services being provided.
• You will have worked in a similar environment and demonstrate experience of delivering data products which support operational colleagues to deliver better services developing dashboards and reports that allow users to interact with and explore data.
  

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live work visit and invest in.

We serve around 200000 residents across our two districts and are well known for our collaboration and partnership working across public private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package including:

• Generous leave entitlement (26 days a year rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information visit ourEmployee Benefits page.

Our ways of working

We believe work is what we do not just where we go.

We work in a hybrid way with a mix of office home and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration helping our teams to thrive.

We are committed to equality diversity and inclusion providing opportunity and ambition for all supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about this role please contact Anton Dankwah by either calling or by emailing:

Please read theJob Description and Person before applying for this job opportunity.

Closing date: 5 pm 24 April 2026.

Promoted as FJ (Featured Job) on Suffolk Jobs Direct.

How to apply

Babergh and Mid Suffolk District Councils are unable to support UK Visa Sponsorship therefore you will need to evidence a valid Right to Work in the UK status in order to be considered for this role.

Please ensure your:

• application form is fully completed including employment and education history

• supporting statement clearly addresses how you meet the criteria in the Person Specification

  
  

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.