Lease-Up Maintenance Supervisor
Oxford, CT - USA
Job Summary
Who We Are
Atrium Management Company is a fast-growing property management and development firm serving communities across Florida and Virginia. Since 2014 weve built our reputation on high-touch service operational excellence and strong client & owner relationships and were named #1 Best Place to Work in 2025 by the Orlando Business Journal!
Due to continued growth were seeking an exceptional experienced Maintenance Supervisor to lead maintenance operations at Keys at Wildwooda brand-new build-to-rent lease-up community.
About the Community
Keys at Wildwood is a newly constructed 190-home build-to-rent community in Oxford Florida. The community features 95 single-story duplex buildings offering 3-bedroom 2-bath homes with private entries driveways and patios. Amenities include a pool dog park fitness center and playground.
Job Description:
The Maintenance Supervisor reports to the Property Manager and plays a critical role in delivering an exceptional resident experience while leading all maintenance operations at a brand-new lease-up community. This is a hands-on leadership position requiring strong technical expertise organization and the ability to operate effectively in a fast-paced evolving environment.
This role will serve as a key bridge between construction and operationsensuring newly delivered homes meet quality standards managing warranty and punch list items and establishing maintenance systems and processes from the ground up.
As the community grows this role may have the opportunity to assist in hiring training and leading additional maintenance team members. This is a unique opportunity that also comes with the potential to continue to grow your career as Atrium continues to grow our footprint in this area.
Job Location: The Keys at Wildwood 3905 Bahama Drive Oxford FL 34484 (map)
Schedule: Monday thru Friday 8:30am 5:30pm (on-call availability required)
Pay: $27$31 per hour (based upon experience)
Key Responsibilities:
- Serve as primary liaison between Property Manager and general contractor during lease-up
- Prepare newly constructed homes for first occupancy including final inspections touch-ups and readiness walks
- Manage warranty claims and ensure timely resolution with builders/vendors
- Create track and manage punch lists for newly delivered homes to ensure timely completion prior to move-in
- Conduct QC inspections on newly delivered units and common areas
- Support high volume of early-stage service requests related to new construction adjustments
- Establish maintenance shop inventory systems and preventative maintenance programs from the ground up
- Assist in developing maintenance processes standards and workflows as the community stabilizes
- Oversee exterior building conditions roofs gutters and shared structures
- Conduct ongoing inspections of newly delivered homes and community areas to ensure construction quality and curb appeal standards
- Monitor irrigation systems drainage and overall grounds condition across the community
- Schedule prioritize and ensure the completion of all service requests in a timely manner. Service requests made by residents should be completed within 24 hours.
- Ensure that all keys are kept properly to ensure resident employee and asset safety in compliance with Miyas Law
- Perform routine maintenance and repairs on equipment and facilities
- Coordinate with Property Manager to ensure that maintenance work does not disrupt operations
- Maintain accurate records of all maintenance work performed
- Ensure that all maintenance work is performed in compliance with safety regulations
- Perform HVAC troubleshooting plumbing minor electrical carpentry minor drywall repairs and other interior repairs daily
- Handle on call duties whenever needed; will carry a cell phone on a regular basis
- Assist with home readiness including final punch completion touch-ups cleaning coordination and lock changes prior to first occupancy. Post-lease-up period continue to assist with standard apartment make-readies (includes painting repairs cleaning wall/sheetrock repair lock changes etc.)
- Assist in the distribution of flyers community signage and other materials
- Assist in picking up litter & maintain small amount of grounds
- Perform additional tasks as assigned by Property Manager
Qualifications:
- EPA Universal / HVAC certification is required
- Experience with new construction lease-ups or major renovations (strongly preferred)
- Experience working with general contractors punch lists and warranty processes (preferred)
- Experience identifying construction-related deficiencies vs. routine maintenance issues (preferred)
- Highly organized with the ability to track multiple units vendors and open items simultaneously
- Ability to navigate a large distributed community site including traveling between homes throughout the day
- Minimum of basic language skills in English (bi-lingual in Spanish preferred)
- Minimum of 5 years of experience in maintenance or a related field
- Strong knowledge of maintenance procedures and techniques
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Flexibility to work outside of regular business hours as needed
- Basic computer skills including email and some Microsoft products
A Successful Candidate:
- Thrives in a fast-paced lease-up environment with shifting priorities and evolving processes
- Takes initiative in building systems and improving operations from the ground up
- CPO certification and REAC inspection experience preferred
- Maintains a service-oriented environment by exhibiting a professional appearance and positive attitude
- Takes pride in their work in alignment with Atriums Core Values
- Respectfully interact with prospects residents peers and management
- Strives to perform maintenance duties in the most cost-effective manner
- Has strong organizational time management interpersonal and communication skills
- Has knowledge in carpentry electrical HVAC plumbing painting masonry and appliance repairs and installation (dishwashers stoves refrigerators etc.)
Benefits
- Health Dental and Vision Insurance
- 3 weeks PTO plus Paid Holidays
- Paid parental Leave
- Life Insurance and Short-Term Disability Provided
- 401K and company match with no vesting wait period
- FSA and DCSA
- Fun company and community events throughout the year!
- Competitive Bonus & Commission Structure
- Strong mentorship and a career path for internal growth
Atrium Management Company is an Equal Opportunity Employer
Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race color ethnicity religion gender pregnancy/childbirth age national origin sexual orientation gender identity or expression disability or perceived disability genetic information citizenship veteran or military status marital or domestic partner status or any other category protected by federal state and/or local laws.
Required Experience:
Manager
About Company
Orlando property management at its best. Let Atrium Property Management, experienced Orlando property managers care for your Orlando rental home. If you are looking for a Orlando home for rent search our available rentals quickly and easily.