Job Opportunities Claims Technical Specialist Alberta Accident Benefits
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job ID:9924
Employment Type: Existing Role
Working Business Language: English
Salary: At Wawanesa salary is only one component of a holistic comprehensive and competitive offering that we provide to our addition to salary full-time and part-time permanent employees are eligible for an annual bonus plan leave of absence top-up programs and provided with generous vacation time personal days premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors including but not limited to: your work location local labour market conditions external market salary data internal pay equity and the knowledge skills experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $90000 - $110000Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa we offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote may work from any of the following locations: Winnipeg MB; Vancouver BC; Calgary AB; Edmonton AB; Lethbridge AB.
The Wawanesa Mutual Insurance Company (Wawanesa Mutual) founded in 1896 is one of Canadas largest mutual insurers with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual with its National Headquarters in Winnipeg is the parent company of Wawanesa Life which provides life insurance products and services throughout Canada and Western Financial Group which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada and we are home to more than 3300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities donating more than $3.5 million annually to charitable organizations including over $2 million annually in support of people on the front lines of climate change. We are also proud to be recognized as one of Manitobas Top Employers. To learn more visit .
We are currently looking for dedicated driven and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Working under minimal supervision the Claims Technical Specialist Alberta Accident Benefits contributes to Wawanesas goal of delivering an exceptional and consistent claims service experience by analyzing business processes to support design and/or modification of operational policies and procedures to improve efficiency and effectiveness in the adjusting function.
Job Responsibilities
- Contributes to the design and execution of the claims technical strategic plan and collaborates with stakeholders to identify opportunities in support of our business goals particularly as it relates to Albertas Care-First legislation.
- Contributes to and supports the development of Wawanesas claims policies and procedures.
- Supports the end-to-end claims handling process; ensuring any changes are evaluated and quantified prior to implementation.
- Ensures that processes are designed and executed to understand escalate track and remediate risk events.
- Leverages data and performs analysis to identify training needs and opportunities for continuous improvement that will ensure our ability to deliver industry best outcomes superior member service and consistency in reserving practices and claim settlements nationally.
- Partners with claims operations to develop and implement action plans identified through data analysis that will improve our ability to deliver industry best outcomes superior member service and consistency in reserving practices and claim settlements nationally.
- Performs ongoing support and subject matter expertise to regional claims teams on claim file handling strategy action planning and resolution.
- Supports the Large Loss claim process.
- Provides claims expertise to various stakeholders that impact development of new and updated products.
- Stays current with industry regulatory and company changes or trends that influence our claims strategic objectives.
- Maintains strong relationships with internal business units and other stakeholders to support Wawanesas objectives.
- Adheres to all statutory and regulatory requirements fair claims practices and local compliance requirements.
- Promotes and contributes to a work environment that is respectful and rewarding.
- Is a committed change champion drives change initiatives and supports change management so that genuine understanding and commitment can occur.
- Performs other duties as assigned.
Qualifications
- 7 years Accident Benefits claims experience with focus in Alberta Manitoba and/or British Columbia regulations.
- Claims leadership experience an asset.
- Completed (or in progress) CIP or equivalent Property and Casualty industry designation.
- Post secondary degree preferred.
- Demonstrated excellent leadership skills with the ability to positively influence others.
- Excellent analytical and problem-solving skills with the ability to conduct detailed analysis of information and to select and implement best solutions in a timely manner.
- Excellent interpersonal communication and presentation skills with the ability to communicate in effective and persuasive manner.
- Excellent teamwork skills with the ability to ensure group objectives are met within timelines.
- Superior knowledge of coverage wordings policy interpretation case law legislation and insurance regulations.
- Effective customer service skills including empathy and concern for our members.
- Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced changing environment.
- Expert knowledge of Microsoft office suite.
- Ability and willingness to travel where required.
Diversity Equity Inclusion& Belonging
At Wawanesa we are committed to Diversity Equity Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people this is supported by having a representative workforce.
We welcome applications from all qualified candidates including racialized persons women Indigenous Peoples persons with disabilities members of the 2SLGBTQIA community gender-diverse and neurodiverse individuals and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process please reach out in confidence to .
All Wawanesa job applicants are subject to Wawanesas .
Please note that the recruitment process for this position may involve the use of AI tools to screen assess or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.
Required Experience:
IC
About Company
Wawanesa Insurance offers affordable rates for homeowners, home, renters, car insurance and more in the U.S. Get a free insurance quote online to see how much you can start saving!
