Associate Customer Care Representative

Do You Want To Go Further With Hempel and Working in a Safe Inclusive and Equitable Environment If yes come and join us! If yes we invite you to become our new Associate Customer Care Representative.

Your journey with us starts here! This role is an opportunity to take your Customer Care career to the next level within the chemical industry.

This role offers a permanent contract and the opportunity to join a newly created position within our organization as part of a multinational customer care team.

Youll gain exposure to global stakeholders expand your professional network and enjoy a workday thats never the same filled with new challenges learning opportunities and handson experience in data and process development.

Do You Also Believe People Are a Companys Greatest Asset

This role is perfect for someone who enjoys problemsolving thrives in a fastpaced environment and communicates with confidence.

If youre organized proactive great at multitasking and ready to grow your skills in a dynamic international setting wed love to hear from you.

Your tasks and responsibilities include but are not limited to:

• Manage customer inquiries including quotations orders delivery updates and product information.
• Coordinate and process customer purchase orders from end to end efficiently and accurately managing return orders and claims issues.
• Handle full sales order management in the ERP system including delivery and invoicing.
• Maintain clear and proactive communication with customers and different internal stakeholders.
• Ensure accurate customer data and administrative followup.
• Uphold safety compliance and company standards in all orderhandling activities.
• Contribute to a smooth customer experience through reliable daily operations.

Do You Want to Work in an Environment Where All Voices Are Respected What you need to be successful in this role:

• Bachelors degree in a relevant field or equivalent professional experience in a fastpaced customer service environment ideally within an ordertocash process and logistics operations.
• Proficiency in standard MS Office applications
• Strong written and spoken communication skills in both the local Spanish and English.
• Greek or any addition EU languages are a plus.
• Solid problemsolving and decisionmaking abilities.

Sounds like a match

To apply for this position please submit your application/motivation letter with a CV in English via our recruitment system by clicking the link Apply.

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel youre welcomed to a global community of 7000 colleagues around the world. A workplace built on shared trust mutual respect and support for each other.

Were on a mission to double our impact. To succeed we need bright minds and team is why from day one your input ideas and initiative are not only welcomed but returnyou will enjoy great opportunities for development in a growing global company and be part of the solution by contributing to our global impact.

At Hempel we are committed to everyone feeling safe valued and treated equally in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents we can achieve great things together.