Behavioral Health Care Manager (ECM) Hybrid Role
Heritage Health Network (HHN)
Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This is a hybrid role combining field and office work with approximately 23 days in the field and 23 days office-based providing flexibility while maintaining meaningful in-person member engagement.
What Youll Do
- Serve as the primary point of contact for members with behavioral health and psychosocial needs
- Conduct comprehensive assessments and develop personalized person-centered care plans
- Coordinate care across behavioral health providers medical teams and community resources
- Conduct in-person home and community visits based on member needs
- Support transitions of care including post-discharge follow-up and care coordination
- Provide education coaching and trauma-informed support to improve member outcomes
- Maintain accurate documentation and meet program requirements
Requirements
Education: Masters degree in Social Work Psychology Public Health or related field is required
Experience: 13 years in care management case management behavioral health or community-based settings (Medi-Cal/ECM preferred)
Licensures: Not required; LMFT LCSW or LPCC preferred
Bilingual: English/Spanish preferred
Strong communication organizational and interpersonal skills
Knowledge of behavioral health SDOH and community resources
Comfortable with field work and home visits
Valid drivers license active auto insurance and reliable vehicle
Willingness to travel locally for field visits
Benefits
Medical dental and vision insurance
Paid time off holidays
Competitive pay quarterly bonuses
Hybrid work flexibility
Professional growth and development opportunities
Required Skills:
Experience: 13 years in care management case management behavioral health or community-based settings (Medi-Cal/ECM preferred) Licensure: Not required; LMFT LCSW or LPCC preferred Bilingual: English/Spanish required Strong communication organizational and interpersonal skills Knowledge of behavioral health SDOH and community resources Comfortable with field work and home visits Valid drivers license active auto insurance and reliable vehicle Willingness to travel locally for field visits
Required Education:
Education: Bachelors degree in Social Work Psychology Public Health or related field
Behavioral Health Care Manager (ECM) Hybrid RoleHeritage Health Network (HHN)Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.This is a hybrid role combining field and office work with a...
Behavioral Health Care Manager (ECM) Hybrid Role
Heritage Health Network (HHN)
Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This is a hybrid role combining field and office work with approximately 23 days in the field and 23 days office-based providing flexibility while maintaining meaningful in-person member engagement.
What Youll Do
- Serve as the primary point of contact for members with behavioral health and psychosocial needs
- Conduct comprehensive assessments and develop personalized person-centered care plans
- Coordinate care across behavioral health providers medical teams and community resources
- Conduct in-person home and community visits based on member needs
- Support transitions of care including post-discharge follow-up and care coordination
- Provide education coaching and trauma-informed support to improve member outcomes
- Maintain accurate documentation and meet program requirements
Requirements
Education: Masters degree in Social Work Psychology Public Health or related field is required
Experience: 13 years in care management case management behavioral health or community-based settings (Medi-Cal/ECM preferred)
Licensures: Not required; LMFT LCSW or LPCC preferred
Bilingual: English/Spanish preferred
Strong communication organizational and interpersonal skills
Knowledge of behavioral health SDOH and community resources
Comfortable with field work and home visits
Valid drivers license active auto insurance and reliable vehicle
Willingness to travel locally for field visits
Benefits
Medical dental and vision insurance
Paid time off holidays
Competitive pay quarterly bonuses
Hybrid work flexibility
Professional growth and development opportunities
Required Skills:
Experience: 13 years in care management case management behavioral health or community-based settings (Medi-Cal/ECM preferred) Licensure: Not required; LMFT LCSW or LPCC preferred Bilingual: English/Spanish required Strong communication organizational and interpersonal skills Knowledge of behavioral health SDOH and community resources Comfortable with field work and home visits Valid drivers license active auto insurance and reliable vehicle Willingness to travel locally for field visits
Required Education:
Education: Bachelors degree in Social Work Psychology Public Health or related field
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