Service Manager with Sack Company
Norcross, GA - USA
Job Summary
Description
We are actively seeking a Service Manager with extensive experience in Electrical/ HVAC service operations including maintenance programs equipment replacements system diagnostics and retrofit projects. This role requires a combination of technical expertise strategic project management and leadership skills to oversee service based projects from planning through completion ensuring reliability performance and customer satisfaction.
Key Responsibilities
Oversee the planning execution and delivery of HVAC/electrical service projects including preventive maintenance programs equipment replacements retrofits and complex troubleshooting events while ensuring they meet quality standards budget expectations and established timelines
Coordinate with engineers technicians vendors and clients to ensure service scopes are accurate efficient and compliant with all relevant codes standards and customer requirements
Develop and manage service project schedules and work plans identifying manpower subcontractors and materials needed for successful project completion
Monitor project progress and field performance adjusting plans as needed to resolve issues mitigate risk and maintain uptime for customer facilities
Maintain continuous communication with clients team members and stakeholders providing regular updates transparent reporting and quick response to any concerns
Ensure all service activities comply with safety regulations and environmental standards promoting a culture of safety and professionalism across all job sites
Qualifications
Proven track record managing HVAC/electrical service projects with at least 7 years of experience in service management service project oversight or complex mechanical system maintenance
Strong technical knowledge of HVAC systems diagnostics equipment replacement strategies and service based workflows
Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives
Proficiency in service and construction project management software and tools
Bachelors degree in Mechanical Engineering Construction Management or a related field is preferred
Benefits
401(k) matching
Dental insurance
Employee discount
Health insurance (free plan for one individual employee)
Life insurance: $20000 benefit after 6 months
Paid time off
Parental leave
Referral program
Relocation assistance
Vision insurance
Schedule
10 hour shift
Supplemental Pay Types
- Bonus opportunities based on service project performance customer satisfaction and operational efficiency
Apply on Ladder:
Required Experience:
Manager