Sales Dev Representative (IT MSP) | AU | WFH

• Nurture warm leads from events referrals marketing campaigns and existing databases
  
• Re-engage legacy and dormant prospects through thoughtful value-driven outreach
  
• Conduct targeted outbound calls and follow-ups when appropriate (quality over quantity)
  
• Qualify prospects by understanding their business goals pain points and IT maturity
  
• Maintain consistent touchpoints with target accounts over months or years as needed
  
• Log all interactions notes and lead stages accurately in ConnectWise CRM
  
• Coordinate closely with the Business Development Manager (BDM) to hand over sales-ready opportunities
  
• Work collaboratively with Marketing and Sales within weekly EOS cadence meetings
  
• Track lead progression and support long-term pipeline visibility and reporting
  

• Strong well-documented pipeline with clearly nurtured prospects
  
• Improved follow-up and conversion of event and warm leads
  
• Prospects consistently recognizing Yorb as a trusted IT partner
  
• BDM time protected by high-quality sales-ready handoffs
  
• Steady contribution toward long-term client growth (not quick wins)
  

Requirements

• 3 years of experience in sales development inside sales or lead nurturing
  
• Experience in or strong exposure to the MSP / IT services industry
  
• Comfort working with long sales cycles and delayed buying decisions
  
• Strong communication skills with a professional non-pushy approach
  
• Ability to understand client challenges and map them to business-focused IT conversations
  
• High attention to detail and strong CRM discipline
  
• Experience using ConnectWise ActiveCampaign or similar CRM/marketing tools
  
• An organized methodical approach to managing multiple leads over time
  

• Prefers relationship-building over transactional selling
  
• Is comfortable nurturing prospects over months or years
  
• Understands how IT enables business outcomes (without being deeply technical)
  
• Is patient consultative and brand-conscious
  
• Works well in structured environments with clear processes and accountability
  

Benefits

• HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party Family Day Team Building and more!