EVENT PIPELINE EXECUTIVE
Job Summary
Event Pipeline Management
Maintain a live event pipeline tracker in Zoho CRM all upcoming GEC events target delegate counts current confirmation counts days to event
For each event build and manage the 3x target delegate list (if target is 50 list is 150) from the CIO database with Research Analyst support
Set up event invitation sequences in Brevo save-the-date formal invitation reminder cadence
Track RSVP status in real time; produce weekly event pipeline status report for CSC Head and Dubai Events team
Manage the Event Pipeline Agent outputs review automated sequence performance; override or escalate where needed
Attendee Communication
Manage all attendee-facing communications post-RSVP: logistics pack agenda hotel block details travel information
Create and manage a WhatsApp group for confirmed attendees (T-7 days before event); send daily updates in the 48 hours before event
Manage the T-3 day reminder sequence; confirm final headcount with Dubai Events team
Coordinate name badge production seating arrangements and registration desk preparation with Dubai Events team
Speaker & VIP Coordination
Support the CIO Relationship Manager with speaker logistics travel hotel AV requirements session briefing documents
Manage speaker confirmation process: session brief sent T-30 days; presentation/bio collected T-14 days; final AV check T-3 days
Coordinate with event sponsors on delegate attendance commitments and branding deliverables checklist
Post-Event
Compile final attendance report: confirmed vs. showed up no-shows last-minute additions; submitted to Dubai Events team within 24 hours
Trigger post-event survey sequence via Brevo; compile NPS and feedback results within 5 days
Flag high-engagement attendees to CIO Relationship Manager and GEC Digital Ops Executive for follow-up
Requirements
Must-Have
24 years of experience in event coordination operations management or project management
Exceptional organisational skills can manage 58 concurrent event timelines without confusion
Strong written English attendee communications reflect GECs premium brand
Proficiency with email marketing tools (Brevo Mailchimp or similar) for sequence management
CRM experience able to manage pipelines update records and run reports in Zoho CRM or similar
WhatsApp Business and basic digital communication tools proficiency
Strongly Preferred
Prior experience in B2B events conference management or hospitality management
Experience managing C-level or VIP attendee communication
Familiarity with event registration platforms
Required Skills:
Key Responsibilities: - Drive registrations for global B2B events and summits - Engage with CXOs IT leaders and decision-makers - Generate qualified leads and confirm meetings - Handle speaker nominations and panel confirmations - Maintain CRM records and campaign tracking - Support email campaigns and database management - Achieve daily/weekly/monthly targets Requirements: - 2 years of telemarketing or inside sales experience - Excellent English communication skills - Confidence in dealing with CXO-level stakeholders - Strong follow-up and negotiation skills - Experience with CRM tools and LinkedIn outreach - Knowledge of IT/Cybersecurity/B2B events is a plus Preferred Qualifications: - Bachelors degree in Business/Marketing - Experience in international campaigns - Experience in event/conference industry