Collection executive Female ( Noida )
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Collection Executive manages the recovery of outstanding debts by contacting customers negotiating payment plans and maintaining accurate records to reduce company losses. They ensure compliant timely payments through phone/email or field visits requiring strong communication negotiation and conflict resolution skills to meet collection targets.
Expertia AI
Expertia AI
4
Key Responsibilities
Debt Recovery & Negotiation: Contact clients via phone email or in-person to secure payment or arrange installment plans.
Account Monitoring: Track overdue accounts and proactively contact clients before debt becomes delinquent.
Documentation: Maintain precise up-to-date logs of all customer interactions payments and promises to pay in CRM or billing software.
Conflict Resolution: Resolve client disputes regarding invoices or billing discrepancies.
Reporting: Submit daily/weekly reports on collection progress and escalate complex non-responsive cases to management.
Compliance: Adhere strictly to company policies and legal regulations concerning debt collection practices.
Expertia AI
Expertia AI
6
Required Skills and Qualifications
Experience: Previous experience in collections finance or customer service.
Communication: Excellent negotiation persuasion and interpersonal skills.
Technical Skills: Proficiency with CRM software MS Office and data entry.
Analytical Skills: Ability to analyze accounts and identify trends in non-payment.
Education: High school diploma or equivalent is required with bachelors degrees preferred in finance or business.
Attributes: Persistence patience and the ability to handle high-stress situations.
Expertia AI
Expertia AI
4
Field Collection Executive Specifics
Travel: Requires in-person visits to client locations for high-value or stubborn debts.
Logistics: Requires a valid drivers license and local travel within the assigned area.
Required Skills:
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Required Education:
Graduation
