Pharmacy Assistant – Operations & Digital Experience

Mednow

Job Location:

Toronto - Canada

Monthly Salary: $ 18 - 22

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

At Mednow the Pharmacy Assistant is the heart of our operation. While we use world-class technology its our people who ensure that the right medication reaches the right patient at the right time. We are looking for an operationally-driven tech-savvy individual who wants to do more than just count pills.

If you are looking for a role where you can grow your career master modern digital platforms and be at the forefront of the mail-order pharmacy revolution this is it. You wont just be working in a pharmacy; youll be helping run a high-growth health-tech operation.

What Youll Do

The Logistics Hub: You will manage the flow of prescriptions through our digital pipelineusing technologies Kroll our in house app Shopify for order management and UberDirect and other shipping partners to coordinate last-mile delivery.
Patient Experience: As our most patient-facing group youll provide top-tier support via our app phone/GoToConnect Slack and email ensuring every patient feels cared for in a digital-first environment.
Production Excellence: Help manage our PACMED automated strip packaging for compliance patientsensuring precision in every strip.
Platform Mastery: Navigate our app Kroll Paperless Google Workspace and specialized prescribing platforms (PrescribeIT) to keep workflows moving at light speed.
Operational Growth: Assist with B2B programs and special projects alongside our clinic partners and house-call doctor services.

What You Bring

Tech-Native Mindset: You dont just use apps; you understand them. Experience with Kroll paperless Shopify Slack or digital delivery platforms is a massive advantage.
High-Speed Execution: You thrive in fast-paced environments and can switch gears between patient calls data entry and logistics coordination without breaking a sweat.
Exceptional Soft Skills: You are a clear empathetic communicator who understands that even in a digital pharmacy the human touch is what builds trust.
Ambition: You want to learn. We provide exposure to autonomous workflows and B2B health programs that you wont find in a traditional retail setting.
Kroll Experience: Proficiency in Kroll (ideally paperless) and adjudication is preferred.

$18 - $22 an hour

Rates are competitive and based on your experience with pharmacy software digital logistics platforms and operational efficiency.

This isnt your average back-of-the-store assistant job. This is a front-row seat to the future of Canadian healthcare. If youre ready to grow your skills in a tech-driven environment where your contributions are visible and valued we want to meet you.

PLEASE NO AI IN THE APPLICATION QUESTIONS IT WILL BE SCREENED

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Junior IC

At Mednow the Pharmacy Assistant is the heart of our operation. While we use world-class technology its our people who ensure that the right medication reaches the right patient at the right time. We are looking for an operationally-driven tech-savvy individual who wants to do more than just count p...