Customer Service and Sales Representative in the Lawn Care Industry

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profile Job Location:

Apex, NC - USA

profile Yearly Salary: $ 40000 - 60000
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Paid time off
Customer Service & Sales Representative

Location: Apex NC
Compensation: Salary Commission

Position Overview

We are seeking a motivated and knowledgeable Customer Service & Sales Representative to join our team in Apex NC. This role combines customer support and sales responsibilities with a focus on helping homeowners make informed decisions about lawn care services. The ideal candidate has experience in the lawn care industry and understands fertilization programs weed control turf health and seasonal treatments specific to North Carolina lawns.

Key Responsibilities

  • Respond to customer inquiries via phone email and in person

  • Educate customers on lawn care programs treatments and service options

  • Generate new sales and upsell existing customers

  • Follow up on leads and prepare service quotes

  • Address customer concerns and ensure high satisfaction

  • Maintain accurate records in CRM system

  • Coordinate with field technicians to ensure quality service delivery

  • Stay current on regional lawn care best practices and seasonal needs

Qualifications

  • Previous experience in customer service and/or sales

  • Working knowledge of lawn care turf management fertilization and weed control

  • Strong communication and relationship-building skills

  • Self-motivated with the ability to meet sales goals

  • Organized and detail-oriented

  • Basic computer skills

Preferred Qualifications

  • Experience with residential lawn care programs

  • Familiarity with CRM software

  • Knowledge of warm and cool season grasses common in North Carolina

Compensation: $40000.00 - $60000.00 per year



Our Franchisees Need People Like You

Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether youre an experienced lawn care technician or just starting out on your career path all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect while making the local community a little happier. Your work will never go unappreciated.

Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.


* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.


Required Experience:

IC

Benefits:401(k)401(k) matchingBonus based on performancePaid time offCustomer Service & Sales RepresentativeLocation: Apex NC Compensation: Salary CommissionPosition OverviewWe are seeking a motivated and knowledgeable Customer Service & Sales Representative to join our team in Apex NC. This role c...
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About Company

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Since its first franchise in 1967, Lawn Doctor has established itself as a leader in the lawn care industry. Our goal is to serve you best. Call today!

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