We are seeking a motivated and knowledgeable Customer Service & Sales Representative to join our team in Apex NC. This role combines customer support and sales responsibilities with a focus on helping homeowners make informed decisions about lawn care services. The ideal candidate has experience in the lawn care industry and understands fertilization programs weed control turf health and seasonal treatments specific to North Carolina lawns.
Key Responsibilities
Respond to customer inquiries via phone email and in person
Educate customers on lawn care programs treatments and service options
Generate new sales and upsell existing customers
Follow up on leads and prepare service quotes
Address customer concerns and ensure high satisfaction
Maintain accurate records in CRM system
Coordinate with field technicians to ensure quality service delivery
Stay current on regional lawn care best practices and seasonal needs
Qualifications
Previous experience in customer service and/or sales
Working knowledge of lawn care turf management fertilization and weed control
Strong communication and relationship-building skills
Self-motivated with the ability to meet sales goals
Organized and detail-oriented
Basic computer skills
Preferred Qualifications
Experience with residential lawn care programs
Familiarity with CRM software
Knowledge of warm and cool season grasses common in North Carolina
Compensation: $40000.00 - $60000.00 per year
Our Franchisees Need People Like You
Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether youre an experienced lawn care technician or just starting out on your career path all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
Required Experience:
IC
Benefits:401(k)401(k) matchingBonus based on performancePaid time offCustomer Service & Sales RepresentativeLocation: Apex NC Compensation: Salary CommissionPosition OverviewWe are seeking a motivated and knowledgeable Customer Service & Sales Representative to join our team in Apex NC. This role c...
Benefits:
401(k)
401(k) matching
Bonus based on performance
Paid time off
Customer Service & Sales Representative
Location: Apex NC Compensation: Salary Commission
Position Overview
We are seeking a motivated and knowledgeable Customer Service & Sales Representative to join our team in Apex NC. This role combines customer support and sales responsibilities with a focus on helping homeowners make informed decisions about lawn care services. The ideal candidate has experience in the lawn care industry and understands fertilization programs weed control turf health and seasonal treatments specific to North Carolina lawns.
Key Responsibilities
Respond to customer inquiries via phone email and in person
Educate customers on lawn care programs treatments and service options
Generate new sales and upsell existing customers
Follow up on leads and prepare service quotes
Address customer concerns and ensure high satisfaction
Maintain accurate records in CRM system
Coordinate with field technicians to ensure quality service delivery
Stay current on regional lawn care best practices and seasonal needs
Qualifications
Previous experience in customer service and/or sales
Working knowledge of lawn care turf management fertilization and weed control
Strong communication and relationship-building skills
Self-motivated with the ability to meet sales goals
Organized and detail-oriented
Basic computer skills
Preferred Qualifications
Experience with residential lawn care programs
Familiarity with CRM software
Knowledge of warm and cool season grasses common in North Carolina
Compensation: $40000.00 - $60000.00 per year
Our Franchisees Need People Like You
Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether youre an experienced lawn care technician or just starting out on your career path all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
Since its first franchise in 1967, Lawn Doctor has established itself as a leader in the lawn care industry. Our goal is to serve you best. Call today!
Job Location:
Yearly Salary:
Posted on:
Vacancies:
