Sales Representative

Sales Representative

Sutton Swim School Campbell California

Pay: $26 to $32 per hour depending on experience.

Schedule: Monday to Friday 1:00 PM to 8:00 PM plus Saturdays 8:00 AM to 1:00 PM (up to 40 hours per week).

Benefits: Health insurance (available at 30 hours per week which this role qualifies for).

Role type: Shift Lead. Youll open or close the building during your shifts and be the on-duty point person for staff and families.

Growth path: Clear track toward Assistant Manager and potentially Customer Service Manager for the right person.

About the Role

Sutton Swim School is a family-owned swim school in Campbell thats been teaching Bay Area kids for decades. This is a sales role first and a customer service role second. Youre the first person most parents talk to when theyre considering swim lessons for their child and your job is to help them find the right fit and enroll.

Heres what makes this sales job different from most: youll teach one three-hour in-water swim lesson shift per week every week. Its essential not optional. You cant sell our programs with real conviction if youve never been in the water teaching a child to roll and float. Well train you for this even if you dont know how to swim yourself. If that sounds like a reason to keep reading youre our kind of person.

What Youll Do

• Turn inquiries trial families and walk-ins into families who stick with us for years.
• Have real conversations with parents about their childs goals where theyre at now and the right starting level. You listen first then recommend.
• Follow up on leads with genuine care. Warm leads dont go cold on your watch.
• Spot concerns with enrolled families early and work them through before they become cancellations.
• Teach one three-hour in-water swim lesson shift per week so you can speak to our programs from real experience not a script.
• Open or close the building on your shifts. Youre the point person for staff and families when the manager isnt on site.
• Handle registration scheduling and account questions and partner with management on referrals and retention.

What Were Looking For

Required:

• At least 3 years of sales experience. Selling services and working with families is strongly preferred.
• Comfortable in water willing to be trained as a swim instructor and committed to teaching one three-hour in-water shift per week as a permanent part of the role.
• Available for the full schedule above including evenings and Saturdays.
• A genuine interest in building long-term relationships with children and their families.

Major pluses:

• Marketing experience (social email referral programs or local community marketing).
• Supervisory or managerial experience leading a customer-facing team.
• Bilingual in Spanish and English.
• Experience in another program-based or membership business (gym music school tutoring kids activities).

Who Thrives Here

We look for a short list of things we cant teach: warmth with families the kind of listening that builds trust fast honest communication the discipline to follow up without being reminded and a real drive to close. If you read the in-water teaching paragraph and thought good I want to actually know what Im selling youre already on our wavelength.

The Working Environment

Youll spend most of your time in our front office meeting families and working at a computer. One three-hour shift per week youll be in the pool teaching swim lessons. Well train you for this; you dont need teaching experience coming in but you do need to be comfortable in water. Expect a warm humid pool environment and occasional lifting of small children (up to 50 pounds). This is a safety-sensitive position and your attention and professionalism matter.

How to Apply

Submit your resume and application through Bamboo and we will be in touch as soon as we review it. We look forward to meeting you.

Required Experience:

Senior IC