Traffic Management Center (TMC) Operator

Job Description

Overview

We are seekingTrafficManagementCenter(TMC)OperatorsLevel 1-4to join ourTMC PracticeinAustin TX reporting to theTMCOperationsManager to supportvendor operated TMC functions for the TxDOT Austin District. TMCstaffwilloperate monitor and manage activity on the roadways in the AustinDistrictattheCombined Transportation Emergency and CommunicationsCenter (CTECC).

This traffic managementcenteris a 24/7/365 operation which requires schedule flexibility including availability for nights overnights weekends and holidays.

Your role

• UseIntelligent Transportation Systems (ITS)software to:
  • Control andmonitorfield devices such as camerasdynamic message signs (DMS) wrong way driver detection and any other technology; and
  • Monitor video images for the detection and verification of crashes debris abandoned or disabled vehicles and hazardous or non-hazardous spills; and
  • Log incidentsconstructionand maintenance closures; and
  • Monitor system generated response plans and accept or override; and
  • Log time-based components of incident timeline; and
  • Post and update DMS messages alerting motorists of incidents and impact.
• Dispatch and communicate with all incident management personnel and HERO safety service patrolto the locations of road hazards and crashes providing clear directions to the location andan accuratedescription of an incident as advised by citizens public safety entities department personnel or ITS software.
• Provide information to motorists TxDOT personnel or other agencies on traffic and road conditions; direct calls toappropriate personnelin traffic operations ortakeactionas necessary.
• Monitor public facing police and fire CAD (computer aided dispatch) systemsRekor Waze and Google maps to detect incidents.
• Communicatewith internal and external partners.
• Answer allafter hourcalls for TxDOT Austin District documenting communication and dispatching the necessary personnel.
• Be prepared to workadditionalhours or shifts in support of weather andspecial events.

About you

Minimum Qualifications:

• Operator must have 3 years of experience including 1 year within the past 3 years inthe following:
  • Related college education or relevant technical training may be substituted for experience on ayear per yearbasis.
  • Proven analysis experience in freeway management system concepts and operations traffic flow principles and procedures electrical/electronic and design procedures applicable TrafficManagementSystemsrelated computer applications and operations and implementing emergency response procedures.
  • Worked ina high-paced and high-pressure environments.
  • Prioritized tasks providing customer service using excellent communication skills via radio phone and emails.
• Excellent oral communication and interpersonal skillsrequired.
• Must have good command of the English language.
• Mustcompose clear and concise sentences that include all pertinent information without spelling or grammatical errors.
• Client requirements: Candidates must successfully complete the clients background screening process which includes a fingerprintbased nationwide criminal history check conducted in accordance with FBI Criminal Justice Information Services (CJIS) standards. All offers of employment are contingent upon passing the client background screening process.

Experience:

• Level 1 Operator Trainee must meetminimum qualifications outlinedabove
• Level 2 Operator Operator must meet the qualifications of Level 1 Trainee have completedrequiredTxDOT training specificto their job category and have a minimum of one year of state DOT TMC Operator experience
• Level 3 Operator Operator must meet the requirements of Level 2 with a minimum of 2 years of state DOT TMC Operator experience
• Level 4 Operator Operator must meet the requirements of Level 3 and havesignificant experiencemonitoring andreportingon some if not all of the following: managed lanes secondary incidents wrong waydrivingconstruction event management and stalled/abandoned vehicles.

Rewards & benefits

At AtkinsRéalis our valuesSafety Integrity Collaboration Innovation and Excellenceare more than just words. They are the foundation of who we are and how we work. These principles shape our culture guide our decisions and inspire us to create an environment where every team member feels empowered to grow succeed and make a meaningful impact.

Depending on your employment status AtkinsRéalis benefits may include medical dental vision company-paid life and short- and long-term disability benefits employer-matched 401(k) with 100% vesting employee stock purchase plan Paid Time Off leaves of absences options flexible work options recognition and employee satisfaction programs employee assistance program and voluntary benefits. You can review our comprehensive benefits page here.

About AtkinsRéalis

Were AtkinsRéalis a world-class engineering services and nuclear organization. We connect people data and technology to transform the worlds infrastructure and energy systems. Together with our industry partners and clients and our global team of consultants designers engineers and project managers we can change the world. Were committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Expected compensation range is between $22.00 - $30.00 hourly depending on skills experience and geographical location.

Are you ready to expand your career with us Apply today and help us shape something extraordinary.

AtkinsRéalis is an equal opportunity Drug-Free employer EOE/Veteran/Disability

Please review AtkinsRéalis Equal Opportunity Statement here.

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Note to staffing and direct hire agencies:

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company AtkinsRéalis family of companies we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. TypeEmployee

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