Security Officer weekends
Belmont, CA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
16 hr weekend evenings positionUnder the direction of the Security Supervisor the Security Officer ensures a safe and secure environment by providing protective services responding to routine and emergency calls and supporting daily departmental operations. Must be available to cover vacant shifts as needed.
Key Responsibilities
* Respond promptly to emergency and non-emergency calls for service
* Document incidents and complete clear timely reports
* Patrol hospital property and enforce safety parking and access control policies
* Provide escorts to patients visitors and staff
* Manage and de-escalate challenging or high-stress situations
* Conduct preliminary investigations into incidents and safety concerns
* Maintain a professional customer servicefocused approach at all times
**Dispatch/Console Duties (as assigned)**
* Coordinate security activities and dispatch officers to calls
* Answer calls prioritize incidents and ensure timely response
* Monitor security and fire systems
* Maintain documentation reports and chain of custody for items
**Additional Duties**
* Follow all policies and procedures
* Perform other duties as assigned
If youd like I can tighten it even further for platforms like Indeed or make it more engaging/competitive to attract candidates.
Qualifications
Qualifications Minimum of a high school diploma required. A strong educational background (Associates or Bachelors degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered. A minimum of 1-3 years of security or related experience preferred.
Must possess and maintain a valid Massachusetts Drivers License. Must obtain and maintain required certification in the following programs (training provided by department): - CPR/AED/First Aid - CPI De-Escalation Training - International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification (within first 90 days)
Skills Abilities & Competencies Required Strong interpersonal and communications: positive image tact and diplomacy active listener articulate. Effectively interact with people of different levels and cultures; establish positive relationships gain trust and respect of others. Handle a variety of diverse and stressful situations. Work effectively both independently and in teams. Customer service skills: accessible energetic concerned empathetic positive attitude collaborative and flexible. Strong problem solving skills critical and analytical thinking good judgment prioritizing industrious and creative resolutions for positive outcomes. Ability to deal with and deescalate anxious/stressed people and manage aggression. High volume of activity; handle complex interpersonal situations and crisis management scenarios. Ability to recognize potential impacts of decisions and ensures best positive outcomes to prevent/reduce injury liability and/or negative publicity. Competence to ensure compliance with local state and federal laws hospital policies and procedures. Reliable and flexible. Strong writing skills to provide and maintain documentation to support data. Basic computer skills; typing and use of database software. Technology: use of access control and database software communications equipment first aid equipment. Must be able to read write and speak English fluently. Fluency in more than one language preferred.
Additional Job Details (if applicable)
EEO
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race religion color national origin sex age ancestry protected veteran status disability sexual orientation gender identity or expression pregnancy or a condition related to pregnancy including but not limited to lactation or the need to express breast milk for a nursing child or any other basis that would be in violation of any applicable law or regulation.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$23.34 - $33.37/HourlyGrade
5EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Unclear Seniority
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.