Retail Repair & Maintenance Coordinator

OVERVIEW:
Marc Jacobs International driven by the visionary leadership of Marc Jacobs is seeking a proactive and detail-oriented Retail Repair & Maintenance Coordinator based in our New York City (SoHo) headquarters. This role is responsible for ensuring all locations remain fully functional safe and customer-ready with a strong focus on coordinating repairs and maintenance. The position also supports new store openings store closures alarm systems and business licensing compliance.

RESPONSIBILITIES:
Retail Repair & Maintenance Focus

• Serve as the primary contact for all store repair and maintenance requests
• Prioritize urgent issues that impact store operations safety or customer experience
• Dispatch vendors and ensure timely high-quality completion of work
• Track and follow up on all work orders to minimize downtime
• Conduct routine store inspections and proactively identify maintenance needs
• Implement and manage preventive maintenance programs
• Ensure all stores meet brand standards and operational readiness
• Coordinate and manage repairs for:
  Plumbing and restrooms
  HVAC systems
  Store fixtures shelving and displays
  Doors locks and flooring
  POS and back-office equipment

• Manage access to systems and tools for retail employees as part of onboarding / offboarding process
• Approve retail supply orders and budgets (including office supplies branded packaging etc.)
• Maintain retail DTC calendar store contact information and distros
• Assist with compiling validating and analyzing data collection results
• Review code and approve invoices in accounting payment platform

QUALIFICATIONS:
Strong understanding of retail store systems and maintenance needs
2 years of experience in retail maintenance facilities coordination or multi-site operations
Strong problem-solving abilities in a fast-paced environment
Experience with maintenance/work order systems preferred

SALARY & BENEFITS/WHAT WE OFFER:
The compensation for this position ranges from $33.50 - $35.00 hourly. The rate of pay offered will be dependent upon candidates relevant skills and addition we offer our employees a comprehensive benefits package including paid holidays vacation time sick and personal time medical dental and vision insurance and 401k matching. We also offer discounts on travel entertainment and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year as well as access to discounts on other LVMH brands.
ABOUT MARC JACOBS
For nearly 40 years Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs an irreverent spirit the everyday and the extraordinary. Today the brand continues to make its Marc as rebellious unpredictable and original.
Our work is founded on our core brand pillars: unexpected utilitarian urban unisex and unique. NYC in design and spirit our teams thrive off relentless authenticity an openness to standing out and inclusivity for all.
EEO STATEMENT
Marc Jacobs International was founded on Marcs vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought background and experience all essential to our spirit of innovation and line with this commitment we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you dont meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race color sex sexual orientation gender identity or expression age veteran status national origin religion disability or any other characteristic protected by federal state or local law.