Registered Performance Manager

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:
Create competitive performance plans to achieve and exceed market objectives. Provide timely feedback to Market Manager on Client Experience and Market strategy opportunities. Analyze and share trends to identify opportunities to deepen client relationships. Improve workforce effectiveness and productivity by applying talent analytics to hiring resource planning performance management and top talent retention. Support focused client relationship care training to improve banker and specialist performance with effective professional representation of brand and offerings. Gather associate feedback and customer insights on messages offers merchandising and collateral to improve awareness of offerings and elevate the client experience. Series 7 66 9 &10 (or equivalent) licenses are required.

Primary Responsibilities

• Lead and/or participate in routines with region and/or market level partners across LOBs and drive day-to-day integration with these teams (i.e GWIM Small Business and Home Loans)

• Meet regularly (virtually or in person) to observe center based Financial Solutions Advisors (FSA) activities meet with leaders within the division and coach as needed

• Monitor reporting and identify gaps/opportunities

• Support effective on-boarding training and continuing education of FSAs.

• Help reinforce compliance supervision and provide risk management support for Division and Leadership

• Support leaders in implementing effective performance management strategies including reward and recognition mechanisms

Required Skills

• Series 7 66 (Series 7 must be held for a minimum of 3 years)

• Supervisory Licenses of an 8 or (9 and 10 combined) or possess a Series 4 24 and 53

• Proven track record of coaching and improving performance in others

• 3 years leading coaching and managing high performing sales teams within the financial services industry

• Proven ability to drive integration across products and drive results through superior delivery and sales management

• Proactively builds trusted relationships with key partners/clients

• Ability to be a change agent and work in a fast paced environment

• Experience in building effective client minded sales strategies which impact the business line

• Projects enthusiasm optimism and determination

• Communicates strategic business plans and tactical sales goals clearly and effectively at all levels

Preferred Skills

• Market Leadership experience

• Performance management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week:

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