Senior Manager, Continuous Improvement (Operations)

This position is a key driver of our Continuous Improvement culture. The role will be responsible for leading projects and coaching teams to apply Lean principles and the Quest Management System (QMS) framework to our daily work. You will focus on identifying and eliminating waste in our operational workflows to make our processes more efficient our work more meaningful and to enhance both employee and customer satisfaction. This is a hands-on role for a leader who is passionate about empowering teams to find better ways of working every day.

This is an Onsite position.

Work Schedule: Hybrid (3 days Onsite/ 2 days work from home)

Pay Range: $90000 - $110000/ year

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

Medical/Prescription Drugs

Dental

Vision

Flexible Spending Accounts (FSAs)

Supplemental Health Plans

401(k) Plan Company match dollar-for-dollar up to 5%

Employee Stock Purchase Plan (ESPP)

Supplemental Life Insurance

Dependent Life Insurance

Short- and Long-Term Disability buy-up

Blueprint for Wellness

Emotional Well-Being Resources

Educational Assistance

• Lead Continuous Improvement Projects:Lead medium to large-scale improvement projects that target waste reduction enhance quality and simplify workflows.
• Act as a CI Coach and Mentor:Serve as a subject matter expert in Continuous Improvement and Lean methodologies. Coach employees at all levels on the use of tools like Value Stream Mapping 5S A3 Problem Solving AI/Automation tools and Kaizen to build self-sufficiency.
• Facilitate Improvement Events:Design and lead high-impact Kaizen events workshops and team-based problem-solving sessions to accelerate improvement and foster a collaborative spirit.
• Empower Frontline Teams:Work closely with frontline employees and leaders to instill effective daily management behaviors such as daily huddles and metric reviews helping teams to own their processes and performance.
• Develop Strategic Roadmaps:Partner with functional and site leaders to act as a thought leader creating future-state improvement roadmaps that are aligned with our business strategy.
• Drive a CI Culture:Contribute to building a grassroots culture of continuous improvement where every employee feels empowered to identify and act on opportunities.
• Manage for Results:Own projects from charter to completion ensuring they deliver measurable results. This includes managing timelines budgets and communicating progress to sponsors and stakeholders.

Job Requirements

• Required:4-6 years of demonstrated experience inContinuous Improvement with a strong background in applyingLean methodologiesto reduce operational waste.
• Required:Proven experience leading projects using structured problem-solving skills and core CI tools.
• Demonstrated experience facilitating workshops discussions and Kaizen events.
• Strong data analysis and process management skills.
• Proven ability to lead change influence leaders and build strong relationships across the organization.
• Comfortable shifting between high-level strategic thinking and hands-on detailed project work.
• Bachelors degree required.
• Formal training and certification in Continuous Improvement/Lean methodologies (Lean Six Sigma Green or Black Belt) required.
• Proficient in Microsoft Office Suite (Excel PowerPoint Word Project).

Skills and Behaviors Critical for Success

• Problem-Solving Skills:A natural ability to use a systematic data-driven approach to get to the root cause of issues.
• Interpersonal Skills:The ability to connect with listen to and influence people at all levels of the organization.
• Results-Oriented:A strong drive to deliver tangible measurable business results.
• Planning and Organization:The ability to handle multiple projects simultaneously without losing sight of the details.
• Creative and Persistent:Finds innovative solutions to challenges and remains dedicated to seeing them through.
• Excellent Coach:A passion for teaching and helping others develop their own CI skills.
• Composed:Remains effective and motivating when navigating ambiguity and roadblocks.