Bilingual Lead Care Manager Los Angeles
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Job Summary
Lead Care Manager (ECM) Hybrid Role
Heritage Health Network (HHN)
Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program.
This is a hybrid position (2 days remote 3 days in the field) giving you the flexibility to work from home while building strong in-person connections with members across Los Angeles County.
Key Responsibilities
- Serve as the primary point of contact for members and coordinate their care
- Develop and manage personalized care plans with members and providers
- Collaborate with healthcare teams and community resources
- Support members through education advocacy and engagement
- Identify and address gaps in care
- Maintain accurate timely documentation
Requirements
- Experience in care or case management (community-based preferred)
- Knowledge of Medi-Cal and ECM strongly preferred
- Strong communication and interpersonal skills
- Ability to work in a team-oriented environment
- Willingness to travel within Los Angeles County
- Bilingual (English/Spanish) preferred
Benefits
- Medical dental and vision insurance
- Paid time off holidays
- Competitive pay quarterly bonuses
- Hybrid work flexibility
- Growth and advancement opportunities
Required Skills:
Experience in care or case management (community-based preferred) Knowledge of Medi-Cal and ECM strongly preferred Strong communication and interpersonal skills Ability to work in a team-oriented environment Willingness to travel within Riverside County Bilingual (English/Spanish) preferred
Required Education:
Minimum: High School Diploma or equivalentPreferred: Bachelors or Masters degree in Social Work Public Health Healthcare Administration or a related field
