Manager Starbucks- Full Time (Harrah's Atlantic City)

This position responsible for executing consistently on all Starbucks core operating standards. Manages the operation and ensures legendary customer service to all customers. Responsible for the Starbucks experience by ensuring prompt service quality beverages and products.

Diverse fast-paced deadline driven multi-project coordination prioritizing and flexing to accommodate last minute requests and changes.

Starting Salary $65K-$70K

Responsible for meeting store financial targets and understands the importance of individual impact on sales revenue cost/expenses
Responsible for actively building and retaining customer relations
Provides ongoing coaching to strengthen performance of staff improving skills in needed areas
Responsible for the daily check control system payroll and forecasting
Directs the daily work activities of assigned personnel within the outlet
Responsible for scheduling while maintaining a high standard of food service with the use of minimum man-hours
Establishes and administers training programs for the outlet. Counsels guides and instructs assigned personnel in the proper performance of their duties
Coordinates the maintenance and development of methods for quality preparation of food and monitors appearance of food served; assists in the maintenance and development of procedures for food services and menu items for maximum customer satisfaction
Requisitions all supplies for the outlet
Interacts and coordinates with other departments to ensure flawless delivery
Ensures that all aspects of the outlet contribute to 100% guest satisfaction
Recommends changes including hiring promotion and termination of assigned employees
Ensures retail areas are stocked and maintains a clean and safe work environment
Adheres to all Board of Health standards and safety policies and procedures

Strong leadership communication and supervisor skills
Literate and fluent in English
Must be able to positively influence staff and create a team atmosphere
Excellent analytical and problem solving skills
Must be accurate and detail oriented with the ability to learn quickly
Ability to act quickly and exercise good judgment under pressure and/or conflict situations
Equivalent of two years college education within a related field preferred. Minimum two years of high-volume serving experience in the food and beverage field required. Must have successfully completed Barista Training and advanced Store Training.

NJ CER LICENSE REQUIRED