Network Technician Network Engineer Trainee (ISP MSP Infrastructure)

JOB SUMMARY

Build a real career in networking not just another technician job.

DakotaPro is hiring a Network Technician who wants to grow into advanced networking and infrastructure roles. Youll work on real-world ISP and business networks (firewalls wireless VoIP switching) while gaining exposure to modern tools including AI-assisted troubleshooting and workflows.

This is a hands-on role combining field work support and infrastructure ideal for someone who wants to accelerate their technical skills and move toward engineering-level capability.

JOB DESCRIPTION

DakotaPro is seeking a Network Technician for a hands-on role supporting business and ISP infrastructure. This position combines field work customer support and network operations.

This is not an entry-level or siloed role. You will install troubleshoot and support real-world networking systems while developing the skills needed to grow into more advanced technical positions.

What Youll Do

• Install and maintain firewalls switches wireless radios and VoIP systems
  

• Perform structured cabling and equipment installations
  

• Troubleshoot network and connectivity issues
  

• Support customers via phone and ticketing system
  

• Document work and contribute to internal knowledge
  

• Participate in on-call rotation after training
  

Technologies Youll Work With

• Networking (TCP/IP routing switching VLANs)
  

• Wireless and fixed wireless ISP systems
  

• Firewalls and security appliances
  

• VoIP platforms
  

• Network monitoring and MSP tools
  

• AI-assisted troubleshooting and workflows
  

Why This Role

• Exposure to real production networks (not just helpdesk work)
  

• Direct mentorship and technical growth
  

• Hands-on experience across multiple technologies
  

• Opportunity to build toward Network Engineerlevel skills
  

Requirements

Required

• CompTIA Network or equivalent knowledge (CCNA even better)!
  

• 13 years of technical experience (IT telecom networking or similar)
  

• Strong troubleshooting and problem-solving ability
  

• Mechanical aptitude and comfort with tools
  

• Clear written and verbal communication
  

• Valid drivers license with good driving record
  

• Ability to pass background screening
  

Physical & Field Requirements

• Work safely at heights and on ladders
  

• Lift 35 lbs unassisted
  

• Hike desert terrain carrying equipment (2 km)
  

• Work outdoors in Southern Arizona conditions
  

Preferred (Not Required)

• Experience with MSP or ISP environments
  

• Familiarity with Ubiquiti MikroTik or Cisco
  

• Wireless or VoIP experience
  

• Cabling experience
  

Benefits

• Competitive pay based on experience
  

• Health insurance
  

• Paid Time Off and holidays
  

• 401(k)
  

• Technical training and certification support
  

• Career growth opportunities
  

• Company-provided home internet (where available)