Sales Operations Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
| Basic Function: The Sales Manager Operations owns the sales operating system and is responsible for the day-to-day management of ETSs sales organization not a direct seller but accountable for $20M in team revenue production across inside sales junior sales directors sales directors and senior sales directors. This includes people management forecasting discipline pipeline health CRM hygiene and crossfunctional coordination. Principal Responsibilities: People Management Conduct regular 1:1s with all direct reports and own the full performance management lifecycle reviews PIPs and terminations in partnership with HR. Manage PTO approvals staffing coverage and new hire ramp plans to ensure the team is consistently structured to support revenue targets. Sales Forecasting & Pipeline Management Own the weekly revenue forecast and activity metrics delivering a consistent reporting cadence to the executive team. Maintain pipeline health ensure opportunities are accurately staged and progressed toward close and identify conversion bottlenecks (lead meeting close) to drive corrective action with leadership. Own CRM hygiene standards and enforce consistent tracking of leads accounts and opportunities across the full sales org. Sales Operating Cadence & Process Own the sales operating cadence SOPs and playbooks ensuring processes are documented consistently followed and scalable as ETS grows Own sales intake standards (SQLs) and handoff readiness to ensure deals are operations-ready at close reducing downstream friction and rework Cross-Functional Coordination Serve as the operational point of contact between sales marketing and operations to ensure qualified lead flow and alignment on pipeline and capacity. |
Requirements
| Skills & Qualifications:
Education / Certification:
Language & Communication Skills:
Reasoning & Analytical Skills:
Computer Skills:
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Benefits
Required Skills:
Skills & Qualifications: Strong expertise in sales operations CRM management and process optimization. Proven ability to analyze sales data and deliver actionable performance insights. Ability to manage multiple priorities in a fast-paced deadline-driven environment. Highly organized with strong project management capabilities. Skilled at identifying inefficiencies and driving process improvements. Able to work independently while supporting cross-functional stakeholders. Promotes teamwork accountability and transparency across teams. Education / Certification: Associates degree (A.A.) or equivalent from two-year college or technical school; or Five (5) to Seven (7) years related experience in sales operations business operations sales support or a related field; or an equivalent combination of education and experience. Language & Communication Skills: Strong written communication skills including reports business correspondence and operational documentation. Ability to present information clearly and communicate with stakeholders at all levels. Effective cross-functional collaboration and communication. Reasoning & Analytical Skills: Strong problem-solving skills with the ability to analyze data and drive performance improvements. Ability to interpret and execute across written verbal and operational instructions. Critical thinker with strong forecasting and analytical capabilities. Computer Skills: Knowledge of CRM software (ZOHO preferred) MS Office (Excel Word Teams Outlook) and various sales reporting tools.
Required Education:
Bachelors degree (B.A./B.S.) or equivalent from a four-year college; orFive (5) to Seven (7) years related experience in sales operations business operations sales support or a related field; or an equivalent combination of education and experience.
