MOKA General Manager Mineral Point Rd.
Madison, OH - USA
Job Summary
MOKA General Manager - Where the coffee is strong but the vibes are stronger.
Here at MOKA were more than just your average coffee shop; were a crew of people who love to make others smile! We dont just make coffee We make someones day! Were family and community-oriented and we love making a difference one customer at a time!
Are you a passionate leader and vibe-setter ready to take ownership of a stores success If you have a knack for building successful teams and a drive for financial profitability you might be our next leader! Were looking for an energetic professional who can turn the perfect espresso shot into a genuine connection while growing our community presence.
Who you are:
- Strategic Leader Someone who can develop and implement strategies to increase sales and maximize profitability.
- Talent Developer A mentor with a proven track record of recruiting hiring and developing future leaders like AGMs and Shift Leaders.
- Culture Ambassador A leader who cultivates a family-oriented work environment that aligns with MOKAs core values.
- Financial Pro Expert-level knowledge of business math P&L reviews inventory audits and payroll processing.
- Quality Authority A coffee enthusiast with a passion for maintaining beverage quality and brand consistency.
- Experienced Manager Preferably with 3 years of experience in hospitality management ideally in a high-volume coffee environment.
- Committed & Flexible Full-time availability with the flexibility to handle emergency store needs.
What youll do:
- Lead the Store Act as the primary leader responsible for the overall success and MOKA way of your location.
- Manage the Team Lifecycle Oversee everything from talent acquisition to the continuous development of your crew.
- Drive Strategic Growth Manage labor costs and sales strategies to ensure financial stability and store health.
- Ensure Compliance Maintain 100% compliance with all state and local health regulations and safety standards.
- Engage the Community Foster genuine connections and provide smile-making customer service.
- Maintain Quality Ensure consistent product and service standards while supporting team efficiency and customer satisfaction.
What to expect:
- Executive Responsibility You will report directly to the City Manager to drive location-wide success.
- Fast-Paced Environment A high-energy role that requires standing for long periods and lifting up to 25 pounds.
- Rain or Shine We show up for our community 365 days a year no matter what the forecast says!
- Certification ServSafe Certification is preferred for this leadership position.
Perks:
- Growth-Focused Competitive pay with company-wide career growth opportunities.
- Flexible Schedules Shifts that respect your life outside the store.
- Benefits Healthcare 401(k) dental vision shift drinks and product discounts.
- Great Vibes A welcoming team culture that makes leading a store a blast!
- Earning Potential - Base salary of between $50000 - $60000 plus a bonus structure based on store performance metrics
Why should you apply We arent just hiring managers; we are looking for community-minded leaders who know how to fuel the fun and make an impact.
Like what you see Join our crew!
Required Experience:
Director
About Company
Hand crafted and wildly delicious coffee, espresso and tea. From our humble beginnings to 18 different locations producing the area’s best premium coffee available by drive-thru or shipped directly to your door. MOKA Coffee is perfection in every cup.