Executive Housekeeper
Phalaborwa - South Africa
Job Summary
Kendrick Recruitment is currently seeking an experienced and detail-oriented Executive Housekeeper for a luxury 5-star lodge based in Hoedspruit. This role is ideal for a strong leader with a passion for exceptional guest service high housekeeping standards and team development within a high-end lodge environment.
Key Responsibilities:
- Take full responsibility for the Housekeeping Division ensuring smooth and efficient daily operations
- Maintain exceptional standards of cleanliness and attention to detail in guest accommodation and all public areas
- Conduct daily room checks to ensure 5-star presentation and service standards are upheld
- Report maintenance issues promptly and oversee pest control measures
- Supervise and manage all laundry operations including guest lodge and staff laundry
- Oversee housekeeping budgets purchasing and cost control
- Monitor stock levels of linen guest amenities cleaning materials and in-room items
- Conduct regular stocktakes and manage GRVs pricing updates and budget tracking
- Lead train and motivate the housekeeping team to deliver exceptional guest service
- Manage staff performance scheduling and leave cycles
- Assist with front-of-house duties during guest arrivals departures and site inspections when required
- Engage with guests and contribute to an outstanding overall lodge experience
Requirements:
- Minimum 23 years experience in a Housekeeping Management role within a 5-star lodge or boutique environment
- Strong leadership and team management skills with the ability to inspire and develop staff
- Excellent attention to detail and organisational skills
- Strong guest focus with the ability to exceed expectations
- Budgeting and stock control experience essential
- Good problem-solving skills and ability to work under pressure
- Excellent communication and interpersonal skills
- Computer literate
- Fluent in English (spoken and written)
- Positive energetic and adaptable with a proactive approach
- Ability to work well within a team environment
Package & Benefits:
- Salary of R12000 R14000 depending on experience
- Live-in position with meals provided while on duty
- Pension fund
- Staff lodge nights
- Work cycle of 21 days on 7 days off
- Annual leave of 15 days
Interested candidates are encouraged to submit their CV to apply for this role.
Required Skills:
experience
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more