Benefits & Pension Specialist

We are seeking a Benefits & Pension Specialist to manage the day-to-day administration of ROMs pension and employee benefits programs.

Reporting to the Senior Manager Talent Initiatives with a dotted line to the Assistant Vice President Human Resources this role plays a critical part in ensuring the accurate compliant and timely delivery of pension and benefits services. The successful candidate will work closely with HR Payroll Finance and external providers to support employees and retirees maintain data integrity and ensure smooth program administration.

This role requires strong attention to detail discretion and the ability to manage complex information in a confidential and fast-paced environment.

• Administer ROMs pension program including enrollments retirements terminations status changes and member communications
• Maintain accurate pension data and records within HR systems and coordinate updates with external providers and custodians
• Support annual pension processes including pension adjustments audits valuations and preparation of member statements
• Collaborate with Payroll and Finance to ensure accurate pension reporting calculations and financial reconciliation
• Administer group benefits programs (health dental LTD life insurance EFAP) including enrollments changes terminations and employee support
• Ensure accurate calculation of benefit deductions and timely processing of monthly billing reconciliations and remittances
• Respond to employee and retiree inquiries related to pension and benefits programs providing clear guidance and support
• Liaise with external providers to resolve issues process updates and manage complex or sensitive cases
• Support post-retirement benefits administration including retiree communications billing and plan updates
• Monitor key milestones (e.g. retirement eligibility contract changes LTD status) and ensure timely communication and action
• Maintain data accuracy within HRIS systems (e.g. Dayforce) and support reporting and compliance requirements
• Identify opportunities to improve processes systems and service delivery within pension and benefits administration
• Support special projects reporting and committee work as required

• A Bachelors degree in Business Administration Commerce or a related field or an equivalent combination of education and experience
• A minimum of five (5) years of experience in pension and benefits administration
• Experience working with defined benefit pension plans
• Professional certification such as CEBS and/or PPAC is an asset
• Strong attention to detail and accuracy when working with complex financial and employee data
• Excellent organizational and time-management skills with the ability to manage competing priorities
• Strong interpersonal and communication skills with the ability to interact effectively with stakeholders at all levels
• Demonstrated ability to handle confidential and sensitive information with discretion
• Strong problem-solving skills and a client-service mindset
• Proficiency with Microsoft Office (Excel Word PowerPoint) and experience working with HRIS systems such as Dayforce or similar
• Ability to work independently while contributing to a collaborative team environment
• A proactive adaptable and solution-oriented approach to work
• French language skills are an asset

• Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply) enjoy paid benefits for individuals and families a health spending accountand an Employee Assistance Program.
• Worry-free retirement savings: With our pension plan you benefit from an employer-matched Defined Benefit contribution plan which provides predictable lifetime retirement income survivor benefits and early retirement options without the stress of investment decisions.
• Support for new parents: Enjoy a parental leave top-up to 95 percent of your salary for 17 weeks helping you balance work and family life.
• Perks: Free ROM membership for permanent full-time and part-time staff plus discounts to over 200 attractions through Attractions Ontario.
• And more!

• START DATE: June 2026
• OPEN DATE: April 21 2026
• CLOSE DATE: Open until filled
• STATUS: Full-time permanent
• EMPLOYEE GROUP: Non-Union
• EXPECTED COMPENSATION: $78903 - $92827 CAD
• SCHEDULE: 35 hours weekly
• PROBATIONARY PERIOD: Six (6) months
• LOCATION (onsite): Toronto ON

1. Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
2. First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the teams and ROMs needs.
3. Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
4. Third Interview: a final interview with key stakeholders.

• Cultural engagement: Daily interactions with Torontos diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts global history cultural diversity and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education partnering with universities and providing student resources underscoring our dedication to research and accessibility.

• ROM does not require Canadian experience. International applicants with equivalent experience are encouraged to apply.
• ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
• This posting is for an existing vacancy.