Restoration and Mitigation Project Manager
Job Summary
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
SERVPRO Team JRF Salem MA
Full-Time Direct Hire $90000$110000 Total Compensation
ABOUT SERVPRO TEAM JRF
SERVPRO Team JRF is an independently owned multi-location restoration franchise serving residential and commercial customers across Massachusetts and New Hampshire. Our Salem MA office is the hub of our Massachusetts operations handling water damage mitigation fire and smoke restoration mold remediation and large-loss commercial projects for insurance carriers and their policyholders.
IS THIS YOU
You have been in restoration for at least three years. You know how to run a water or fire job from first notice of loss to final invoice. You write Xactimate scopes you manage crews and subs and you know how to move a file forward with an adjuster without losing the relationship. You are looking for a company that pays what the role is worth and gets out of your way so you can do the job.
If that sounds right keep reading.
THE OPPORTUNITY
We are hiring a Restoration / Mitigation Project Manager based out of our Salem MA office. You will own a portfolio of Massachusetts jobs managing field crews communicating with insurance adjusters and property owners writing and negotiating Xactimate and Symbility scopes and making sure every project closes on time on budget and to standard.
Total compensation is $90000 $110000 (base salary plus performance bonus) which reflects what we expect from this role: experienced independent and accountable. This is not a training position. We need someone who already knows how restoration jobs run.
WHAT YOU WILL DO
Manage water damage mitigation fire/smoke restoration and mold remediation projects from initial response through job close
Serve as the primary contact for property owners insurance adjusters and TPAs throughout the project lifecycle
Write submit and negotiate Xactimate and Symbility scopes supplements and change orders
Schedule direct and supervise field crews and subcontractors across active Massachusetts job sites
Conduct moisture mapping psychrometric readings and daily monitoring documentation on mitigation jobs
Ensure all work meets IICRC S500 and S520 standards and carrier program requirements
Maintain complete real-time job documentation: photos moisture readings daily logs authorizations and certificates of completion
Communicate proactively with adjusters and TPAs to move files forward and avoid approval delays
Manage materials equipment and subcontractor costs to protect job-level gross margin
Identify and capture supplemental scope on active jobs
Participate in the on-call rotation for after-hours emergency response
Minimum 3 years of hands-on project management experience in the property restoration industry water fire or mold (not general construction)
Demonstrated experience writing and managing Xactimate or Symbility estimates
Working knowledge of IICRC S500 (WRT) and S520 (AMRT) standards
Experience managing insurance adjuster and TPA relationships and navigating the carrier billing process
Valid drivers license with a clean driving record required to operate company vehicles
Clean background background check is a condition of employment
Ability to meet the physical demands of the role: lifting working in confined or wet environments wearing appropriate PPE
STRONGLY PREFERRED
Active IICRC WRT ASD or AMRT certification
Experience with carrier preferred vendor / TPA programs (Contractor Connection Alacrity PSA or similar)
OSHA 10 or OSHA 30
Prior SERVPRO system experience
COMPENSATION & BENEFITS
Total compensation: $90000 $110000 base salary plus performance bonus tied to job cycle time close rate and gross margin
Company vehicle or vehicle allowance
Health dental and vision insurance
401(k) with employer match
Paid time off
Company-paid IICRC training and recertification we invest in your credentials
Year-round consistent volume through insurance carrier relationships not seasonal swings or storm-chasing
National brand local ownership you are a name here not a number
Owners and leadership who came up in the trades and understand what a field PM actually needs to succeed
Real advancement opportunity as the company continues to grow across Massachusetts and New Hampshire
We pay for certifications and training that directly increase your earning potential and market value
$90000$110000 total comp for a role that earns it no games no vague competitive salary
HOW TO APPLY
Apply through this posting with your resume or a summary of your restoration experience where you have worked what types of jobs you have managed and what certifications you hold. We review applications promptly and move quickly with qualified candidates.
If you do not have direct restoration project management experience please do not apply. This role requires industry-specific knowledge from day one.
SERVPRO Team JRF is an Equal Opportunity Employer.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.