Job Description Summary

As the Quick Response Center (QRC) Senior Engineering Manager you will lead a high-impact global team of Product Service Engineers (PSE) who are the front-line for technical issue resolution for GE Vernovas aeroderivative gas turbine fleet. This role will combine strategic leadership coaching and technical domain expertise. You will be responsible for driving the technical disposition for urgent field issues ensuring the operational reliability of the LM2500 LM6000 and LMS100 fleets and fostering a culture of continuous improvement through Lean principles.

Job Description

Roles and Responsibilities

• Front-Line Leadership: Provide daily and strategic leadership to a globally distributed team of Product Service Engineers to drive rapid customer issue resolution prioritizing Safety Quality Delivery and Cost.

• Technical Domain Expertise: Act as a senior technical authority for aeroderivative gas turbine operability specifically focusing on troubleshooting and resolution for LM2500 LM6000 and LMS100 models.

• Operational Excellence: Own the operating rhythm (standard work) for the QRC utilizing a Lean mindset to reduce response cycle times and improve technical response quality.

• Proactive Issue Avoidance: Champion a proactive approach by systematically targeting Unscheduled Engine Removal (UER) reductions and implementing strategies to reduce customer trips.

• Talent Development: Own succession planning and performance reviews for the global QRC team. Attract and develop technical talent with a focus on deepening aeroderivative maintenance and design expertise.

• Strategic Collaboration: Partner with Services Product Line and Engineering teams during high-pressure situations such as forced outages to ensure optimal technical support and customer satisfaction.

Required Qualifications

• Bachelors degree in Engineering from an accredited university or college OR equivalent knowledge and experience.

• Major experience in Engineering Operations or Gas Turbine Services.

• Experience as a leader of a global or multi-disciplinary technical team.

• Direct experience with gas turbine maintenance practices and operability troubleshooting.

Eligibility Requirement

• Willingness to work off-hours for support when needed.

Desired Characteristics

• Deep technical knowledge of LM2500 LM6000 and LMS100 aeroderivative gas turbines.

• GE Vernova Way Alignment: Demonstrated ability to lead with humility transparency and focus. You should exhibit behaviors that prioritize safety accountability and the One Team mindset.

• Technical Acumen: Strong background in gas turbine design and aeroderivative-specific maintenance practices.

• GE Vernova Services Experience: Prior experience within GE Vernova Services is highly preferred with a strong understanding of the business objectives and customer landscape.

• Lean Leadership: Proven ability to implement Lean methodologies to improve engineering processes and team efficiency.

• Decisiveness: Strong operational judgment with the ability to manage complex technical challenges under tight deadlines.

If contracted in Spain:
Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: EU Work Permit NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement.

En caso de ser contratado en España:
El candidato no-nacional es responsable de conocer los requisitos de documentación mínimos necesarios para poder ser contratado en el país como trabajador por cuenta ajena: NIE Número de Afiliación a la Seguridad Social en España (NAF) y Cuenta bancaria en España. Deberá estar en posesión de los mismos en el momento de iniciar su contratación. GE no financiará este requisito.

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position the pay range for this position is between $131700.00 and $219300.00. The Company pays a geographic differential of 110% 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors including the candidates experience education and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on April 23 2026.

Available benefits include medical dental vision and prescription drug coverage; access to Health Coach from GE Vernova a 24/7 nurse-based resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability benefits life insurance 12 paid holidays and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually GE Vernova) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.