BDC Consultant Porsche San Diego

Holman

Not Interested
Bookmark
Report This Job

profile Job Location:

San Diego, CA - USA

profile Monthly Salary: $ 25 - 36
Posted on: 7 days ago
Vacancies: 1 Vacancy

Job Summary

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Porsche San Diego is currentlyseekinga highlymotivated;customer focused BDC Consultant to join their team!

This in-store role is crucial in creating andmaintaininga productive relationship between our centralized BDC service customers and store stakeholders to drive sales.

Compensation: Hourly rate of $26.44 plus monthly performance bonus (Target Total Comp/OTE: $73000)

What will you do

  • Maximize Internet Lead Portfolio Management and Exchange (Service Drive) sales performance Internet Leads:

  • Facilitateeffective Turn-over (TO) and Appointment distribution to Sales Advisors

  • Follow-up with TOs to ensure workflows have been executed

  • Review customer needs ensuring each TO is handled personally and promptly

  • Track TO and appointment activity to ensure robust follow up is executed

  • Prepare in advance with sales advisors for all internet lead appointments including appointment confirmations and rescheduling No Show appointments when applicable

  • Be a daily physical presence on the showroom floor. Support sales advisor follow-up maximizing every sales opportunity

  • Regular and clear communication with BDC leadership Coordinators and Store Stakeholders tomaintainproductive collaboration andidentifyopportunities Portfolio management and Vehicle Exchange:

  • Identifyin market service and portfolio customers outreach andestablishneeds

  • Consistent communication and collaboration with store leadership toidentifynext steps for each customer

  • Utilizecustomer retention software effectively

  • Ensure execution of agreed activities

  • Track all activity

Misc:

  • Understand the importance and benefits of this role to retail operations

  • Plan andallocatetime effectively between Internet leads Portfolio Management and Vehicle Exchange

  • Provide an outstanding customer experience to ensure all customers feel valued and welcome

What are we looking for

  • 2-4 Years of Customer Service or Sales Experience

  • Proficient in various desktop tools including MS Office Programs (i.e.Outlook Excel Word PowerPoint)

  • Strong organizational skills

  • Experience in automotive industry a plus

  • Experience using CRM tools Automotive CRM a plus

  • Familiarity with dealership operations a plus

  • Familiarity with BDC functionsisa plus

  • Experience reviewing and improving processes to increase efficiencies

  • High school diploma

#LI-RL1

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays Bereavement and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills experience relevant education or training and geographic location starting in the range of $25.42 - $36.23 USD per hour.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter provided the information is accurate and truthful. However applicants should not use AI tools to:

  • Answer interview questions on their behalf or use AI tools in any way during the interview or other qualification process(es).

  • Misrepresent or embellish qualifications skills or experience

  • Create false or misleading representations of identity (e.g. deepfakes or altered images/videos)

Your application whether an AI tool is used or not should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.


Required Experience:

Contract

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would lik...
View more view more

About Company

Company Logo

Whether you need expertise in fleet management or want to take a more holistic look at your business; we listen, we learn, and we create solutions.

View Profile View Profile