Platform Engineer II, ON-SITE, Information Technology, Full-Time, Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality Join MarinHealth an integrated independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team an affiliation with UCSF Health an ever-expanding network of clinics and a new state-of-the-art hospital MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center a 327-bed hospital in Greenbrae and 55 primary care and specialty clinics in Marin Sonoma and Napa Counties. We attract healthcares most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades including being Named One of the Top 250 Hospitals Nationwide by Healthgrades receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services and being named the Best Hospital in San Francisco/Marin by Bay Area Parent among others.

Company:

Compensation Range:

Work Shift:

Scheduled Weekly Hours:

Job Description Summary:

Job Requirements Prerequisites and Essential Functions:

Job Specifications:

Education:

• A Bachelors degree in Computer Science or related degree preferred or a combination of education training certifications and relevant work experience (10 years hands on).

Experience:

• 7 years of experience as a Platform Engineer leading engineering programs initiatives projects and team members.

License and Certifications:

• Valid California Drivers License Class C and transportation required.
• MCSE Microsoft Certified Systems Engineer preferred.
• MCP Microsoft Certified Professional preferred.

Prerequisite Skills:

• Proven experience in MECM (SCCM) and desktop deployment methodologies and best practices.
• Experience in planning and deploying application upgrades and acting as Service Center third level support.
• In-depth knowledge of all Windows Operating systems and best practice procedures for both workstations and servers.
• Ability to multitask and handle multiple issues and upgrades simultaneously.
• The ability to accept mentoring from others and quickly adapt suggested improvements is required.
• This position requires the insight necessary to identify roadblocks and reach out to others for coordination and assistance to resolve issues.
• Ability to work independently and to maintain composure when under pressure.
• Superior customer service skills. Ability to interact and communicate with customers both verbal and written.
• Experience with installation and maintenance of desktop and server-based applications and solutions.
• Experience with Microsoft Active Directory Group Policy Management DNS and DHCP Azure ADFS KMS etc.
• Excellent communication skills (both verbal and written).
• Hospital experience preferred.
• Must be a team player.

Primary Customer Served (Age Specific Criteria):

• (X) Infants: Birth up to 1 year

• (X) Toddlers: 1 up to 3 years

• (X) Preschool Children: 3 up to 6 years

• (X) School Age Children: 6 up to 12 years

• (X) Adolescents: 12 up to 18 years

• (X) Early Adults: 18 up to 45 years

• (X) Middle Adults: 45 up to 61 years

• (X) Late Adults: 61 up to 80 years

• (X) Late Late Adults: 80 years and up

Primary Customer Served (Age Specific Criteria):

This position is not a patient care position and as such this section does not apply

Patient Privacy (HIPAA Compliance):
Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics date of service insurance/billing medical record summary information and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.

Duties And Responsibilities:

Essential (Not Modifiable)

• Establishes and maintain system configurations for the MECM (SCCM) environment including primary and secondary site servers distribution points and clients.

• Recommends MECM (SCCM) architectural design updates standards and configuration modifications.

• Develop and utilize tools for remote management and support of enterprise endpoints and servers.

• Develops and maintain operational support procedures for the MECM (SCCM) environment all software hardware imaging and security solutions.

• Architects creates deploys and maintains standard workstation builds for desktops and laptops and servers; fully automate zero touch build process for each.

• Expertise in the following imaging solutions: MECM (SCCM) MDT hardware onboarding and VM provisioning.

• Architects and implements patch distribution management (desktop server and software).

• Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products) service packs and manages BIOS & driver maintenance.

• Creates deploys and maintains automated installations and repetitive tasks (e.g. workstation reboots after monthly updates) through the use of scripting language e.g. Batch PowerShell and Visual Basic.

• Well versed in enterprise Active Directory best practices and standards group policy management object management and the continued health and maintenance in these areas.

• Interfaces with other technology groups to coordinate workstation hardware software and application capabilities and standards.

• Serve as project coordinator for infrastructure and platform related projects coordinating the direction and resources of required teams.

• Responsible for selecting testing and approving endpoint device and peripheral standards for the enterprise.

• Develops implements and maintains enterprise solutions such as single sign on multi-factor authentication (MFA) Office 365 Cameras Imprivata print servers and all software and OS licensing.

• Provides technical support and troubleshooting expertise to all levels of staff vendors and customers.

• Maintains up to date documentation and follows best practices in application and system environments.

Secondary (Modifiable)

• Maintains relevant training and certifications

• Participates in hospital wide project activities as appropriate

• Other duties as assigned

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at or .

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standardsCommunication Accountability Respect Excellence Safetywhich foster a healing trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees patients and our community MarinHealth requires measles mumps varicella and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills experience qualifications and internal/market equity consistent with MarinHealths compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race color religion national origin sexual orientation gender identity protected veteran status or disability status and any other classifications protected by federal state and local laws.