Supervisor, Customer Site

As part of theThermoFisher Scientific teamyoulldiscover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer.

Location/Division Specific Information

(Insert Posting Location Here)

How do we make an impact

Unity Lab Services providesa single sourcefor integrated lab service support and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address ourcustomers laboratorysbusiness needs.

What will you do

The positionleadsthe daily supervision of a team of customer multi-site basedpersonnel enabling the team to consistently deliverhigh levelsof customer service. Includes oversight of service offerings: order/stockroom/dock management procurement material handling chemical tracking glass wash media/reagent preparation and cell culture support operations.

• Effectively lead a diverse cross-functional team of on-site lab specialists servicing multiple sites. Responsible for complete employee lifecycle management: new hireselection identification of training needs and solutions coordinating development training and employee performance evaluations.

• Deliver oncommittedcontractual scope of work. Develop track and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews.

• Act as liaison between customer andThermoFisher Scientific; Coordinate onsite vendor escorting and customer visits

• Write and implement SOPs conduct site audits and ensure completion of annual physical inventory

• Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability reviewpresentations andact as a resource for the sales team and customer toidentifysavings and opportunities.

• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives

• RepresentThermoFisher Scientific at all times throughout customer locations professionally and positively

• Lead and support safety programs for your teams such as hazard identification inspections and incident reporting/investigations as and communicate and hold local staff accountabletosafety expectations. Interact regularly with Environmental Health and Safety Leadership.

• May perform other responsibilities as assigned by management

How will you get here

Education

High schoolgraduateorequivalentrequired.Bachelorsdegree in a related field preferred or a combination of education and experience thatdemonstratesthe required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

4 years of experience in managed services in a laboratory setting.

GxPExperience and IATA/DOT certification knowledgeof OSHA General Industry requirements are also a plus.

Knowledge Skills Abilities

• Leadership and supervisory abilities and interpersonal skills areto lead coach and enhance team culture; Basic understanding of employment/labor law regulations.

• Strong verbal and written communication skills.This includesmaintaininga professional appearance and demeanor in all interactions and upholdingThermoFisher Scientifics values including confidentiality.

• Demonstrates computerproficiencyandpossessesintermediate skills in Microsoft Office suite of software.

• Basic chemical knowledge including chemical handling calculation of Molarity percent by volume etc. Use of software for reagent batch records and chemical inventory tracking.

• Possesses strong analytical abilities to problem solve maketimelydecisions re-balance staff workloads and coordinate multiple overlapping priorities while functioning in a fast-paced work environment

Physical Requirements / Work Environment

• Works primarily at customer sites which may require independent work atthe customerlocations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin tetracycline etc.)

• Depending on the area of the building personal protective equipment may need to be worn including lab coats coveralls hoods facemasks hairnets safety gloves steel-toe shoes (for all colleagues) bump hats and/or safety glasses.

• Regularly required to lift 30 - 40lbs and up to 50lbs occasionally.

• Regularly useequipment including pushcarts pallet jacks mobile cylinders forklifts etc. to push/pull up to 100lbs

• Regularly required to standwalkand conduct manual material handling (twisting bending reaching lifting etc.) for prolonged periods.

• Ability to work in environments with varied temperatures (cold rooms outside etc.)

• Ability to work overtime or independently as needed.

Benefits

We offer competitiveremuneration annual incentive plan bonus healthcare and a range of employee benefits.ThermoFisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!

Apply today!

ThermoFisher Scientific is an EEO/Affirmative Action Employer and does not discriminateon the basis ofrace color religion sex sexual orientation gender identity national origin protected veteran statusdisabilityor any other legally protected status.

Accessibility/Disability Access

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