Lia Insurance Agency Customer Service Representative
Share
Job Location:
Albany, GA - USA
Monthly Salary:
m 60000 - 80000
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Are you a licensed insurance professional who is detail oriented enjoys helping people and very customer focused If this defines you then you should consider applying with our agency for the Customer Service Representative position. Lia Insurance Agency is a growing insurance agency and we are looking for a customer service professional to help service our existing customers and review insurance coverages to make sure our customers are insured at the appropriate level.
As a Customer Service Representative you will be helping our existing customers over the phone with policy changes renewal questions providing quotes for additional lines of coverage and offering insurance advice.
Responsibilities will include but are not limited to:
- Answer questions from customers over the phone and over email
- Assist customers with policy changes
- Account rounding on existing accounts
- Documentation in our client management system
- Maintaining a strong retention rate
- Reviewing coverages with clients and identifying gaps and being able to upsell coverages and cross-sell additional products
Requirements
- Property and Casualty Insurance License in NY
- Customer service experience
- Sales experience preferred
- Knowledge of Google Docs and Microsoft Products
- Must live in the area
Employee Benefits Include:
- Health Dental and Vision coverage
- 401K with employer match
- Paid time off
Required Experience:
Unclear Seniority
About Company
Lia Auto Group has 20 car dealers across NY, CT & MA. Our dealerships offer a great selection of new & used cars for sale, amazing service and fair pricing.
