Manager, Know Your Customer

Circle (NYSE: CRCL) is one of the worlds leading internet financial platform companies building the foundation of a more open global economy through digital assets payment applications and programmable blockchain infrastructure. Circles platform includes the worlds largest regulated stablecoin network anchored by USDC Circle Payments Network for global money movement and Arc an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises financial institutions and developers use Circle to power trusted internet-scale financial innovation. Learn more at .

What youll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization were expanding into some of the worlds strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity Future Forward Multistakeholder Mindful and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Circle is looking for a Manager Know Your Customer (KYC) to join its Compliance Operations team and oversee the day-to-day management and operation of Circles KYC team. The team is responsible for leading a regional team conducting all aspects of B2B customer onboarding including enhanced due diligence and periodic reviews.

What youll work on:

• Overseeing customer KYC onboarding and periodic review processes specialized due diligence including the documentation of policies procedures.

• Manage case volumes across workflows to ensure timely execution and consistent adherence to service-level agreements (SLAs)

• Oversee the drafting quality of Customer Risk Acceptance memos by delivering constructive feedback that drives comprehensive risk identification sound mitigations and crisp decision-ready writeups

• Lead and develop a team of KYC analysts driving quality consistency and risk-based decision-making across onboarding and review activities.

• Lead customer compliance walkthroughs and reviews of clients programs and controls identify gaps/deficiencies while partnering constructively with stakeholders to deliver a strong customer experience.

• Identify design and implement AI-driven enhancements to KYC workflows to improve efficiency scalability and analytical rigor

• Collaborating with Commercial teams and acting as a point of escalation for complex issues.

• Ensure the highest standards of documentation audit readiness and quality assurance across all onboarding and periodic review processes

• Partnering with Circles engineering and product teams to ensure Compliance Operations is supported with the most effective tools and technological support.

• Monitor regulatory enforcement and industry developments in the digital asset ecosystem proactively adapting KYC and AML processes

• Build strong cross-functional partnerships with QA Monitoring & Testing Audit and exam teams.

What youll bring to Circle:

• 10 years of relevant experience in AML and KYC reviews for corporate customers including designing managing and implementing scalable KYC processes and governance frameworks.

• 3 years of experience managing teams of analysts driving performance quality and operational excellence.

• 2 years of relevant crypto experience

• Demonstrated experience leveraging AI-enabled tools within compliance or KYC workflows with the ability to implement responsible AI-driven enhancements while maintaining regulatory defensibility and strong internal controls.

• A passion for harnessing the power of digital currency blockchain technology and emerging technologies including AI to modernize financial crime compliance operations.

• An innovative and solution-oriented mindset with a track record of identifying inefficiencies and implementing practical technology-driven improvements.

• Proven ability to collaborate cross-functionally with Product Engineering and Business stakeholders to operationalize compliance requirements into scalable systems.

• Experience and comfort operating in a rapidly evolving regulatory and technological environment with the agility to adapt to change and continuously upskill.

• Strong leadership relationship management and project management skills with the ability to drive initiatives from concept through implementation.

• Strong executive presence and communication skills with the ability to engage effectively with internal and external stakeholders.

• Experience in RegTech FinTech consulting or digital asset environments preferred.

• CAMS CFCS CFE or similar certification preferred.

• Proficiency in Google Workspace Slack and Mac environment; familiarity with AI-assisted research or workflow tools strongly preferred.

• Bachelors degree required; quantitative technical or data-oriented degree preferred.

Circle is on a mission to create an inclusive financial future with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors including but not limited to: relevant experience skill set qualifications and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

We are an equal opportunity employer. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other protected status required by the laws in the locations where we hire. Additionally Circle participates in the E-Verify Program in certain locations as required by law.

Should you require accommodations or assistance in our interview process because of a disability please reach out tofor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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