SVP, Growth Audiences
Chicago, IL - USA
Job Summary
Job Description:
WE WELCOME REMOTE U.S.-BASED CANDIDATES
The SVP Head of Growth Audiences sets the audience system that powers experience-led strategy acrossdentsuX. Reporting into the EVP Head of Activationthis role ensures a single actionable view of priority audiences is translated into planning activation and measurement decisions enabling clearer experience choices and stronger business outcomes for clients.
This leader defines what good audience work looks like across the agency by setting standards frameworks and governance. The focus is not on audience segmentation as a standalone output but on ensuring audience insight shows up in client deliverables as clear experience decisions: who to prioritize what to say or do where to show up and how to prove impact.
This role sits at the intersection of strategy media data analytics and technology and acts as a critical partner to senior client and agency leadership. The SVP Head of Growth Audiences is both a trusted client advisor and a change leader responsible for institutionalizing new ways of working acrossdentsuX.
Key Responsibilities:
Audience System Ownership & Strategy Leadership
Own the end-to-end audience system including audience definitions priority tiers and signal taxonomy used consistently across planning activation and measurement.
Define andmaintainaudience governance including how audiences and signals are created updated documented approved and deployed across channels and over time.
Ensure audience work translates into clear experience choices with explicit implications for messaging channel roles journey design and test-and-learn priorities.
Establish standards thatdemonstratehow priority audiences directly drive growth performance and experience outcomes with clear mechanisms for validation learning and ongoing evolution.
Strategic Partnership & Experience Integration
Act as a strategic counterpart to the Strategy team ensuring audience insight shapes strategic platforms growth narratives and experience frameworks from the outset not as a downstream input.
Help shift the organization from campaign-led thinking to consistent consumer-centric experience systems.
Ensure audience insights are embedded within strategy and experience outputs rather than delivered as isolated deliverables.
Serve as a senior strategic voice with internal and external stakeholders translating complexity intoclear actionable direction that informs decision-making.
Organizational Transformation & Ways of Working
Drive a meaningful organizational shift positioning audience work as a shared operating system rather than a specialist function.
Establish true shared ownership across planning activation and measurement teams partnering end-to-end from audience definition through deployment and learning.
Create common standards shared language and clear guardrails to guide decision-making across teams.
Define and implement new operating rhythms including shared planning moments activation readiness checkpoints and measurement readouts that continuously inform and evolve theaudiencesystem.
Lead through change by coaching teams through ambiguity iterating in-market and continuously improving how audience work shows up in client deliverables.
Talent Capability & Influence
Build lead and mentor seniorgrowthaudience talent.
Advance thegrowthaudiences capability through thought leadership experimentation and cross-functional collaboration acrossdentsuX and the broaderdentsunetwork.
Create clarity and alignment within a matrixed organization enabling teams tooperatewith confidence accountability and speed.
Qualifications:
15 years ofexperienceleading audience strategy growth strategy experience strategy media or data-driven marketing within complex organizations.
Deepexpertisein developing and governing audience systems including audience definitions prioritization frameworks identity signals and measurement implications.
Demonstrated ability to translate audience insight into clear experience and growth decisions that shape messaging channel roles journey design and test-and-learn agendas.
Strong fluency across the media data and technology ecosystem with the ability to navigate platform constraints addressability considerations and signal availability.
Proven experienceoperatingas a senior strategic partnertostrategy activation and measurement teams within a matrixed agency or consulting environment.
Executive-level storyteller and advisor skilled at translating complexity into compelling actionable narratives for seniorclientand internal stakeholders.
Demonstrated success leading teams through ambiguity organizational change and new ways of working.
Experience building leading and mentoring senior talent andestablishingstandards that enable teams tooperatewith clarity accountability and speed.
Ability to travel up to 25% asto support client team and business needs (including travel for new business pitches).
What Success Looks Like:
Audience insight is embedded within strategy and experience outputs not delivered in isolation.
Experience planningprovidesclear guidance on what to do where to focus and why.
Planning activation and measurement teamsoperatefrom a shared audience system.
dentsuX is recognized as a partner that connects audience understanding to meaningful experiences that drive growth.
The annual base salary range for this position is $163000-$235000. Placement within the salary range is based on a variety of factors including relevant experience knowledge skills and other factors permitted by this position is eligible for discretionary incentive compensation.
Benefits available with this position include:
Medical vision and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave and
Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its plans and policies. For more information regarding dentsu benefits please visit .
To begin the application process please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis and qualified candidates will be contacted for next steps.
At dentsu we believe great work happens when were connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices currently located in Chicago metro Detroit Los Angeles and New York City are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote depending on the role and business needs. Regardless of your work location we expect our employees to be flexible to meet the needs of our Company and clients which may include attendance in an office.
#LI-Hybrid #LI-Dentsu
Location:
ChicagoBrand:
Dentsu XTime Type:
Full timeContract Type:
PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race color national origin sex sexual orientation gender identity age pregnancy childbirth or related medical conditions ancestry physical or mental disability marital status political affiliation religious practices and observances citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.
Dentsu is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us please send an e-mail toby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
Required Experience:
Senior Exec
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.