Community Supported Living Manager

Community Supported Living Manager

Pay Rate: $63000 - $65000 annually
Work Schedule: Full-Time 37.5-hour work week
Location: Main Office 711 Bingham Street Pittsburgh PA 15203 (Occasional travel within
Allegheny County)
Sign on Bonus: Up to $2000

Position Summary
The Community Homes Program Manager is responsible for the overall operation regulatory
compliance and quality of assigned residential homes in accordance with Pennsylvania
Department of Human Services (DHS) Office of Developmental Programs (ODP) regulations
and Achieva policies. This role ensures the health safety and well-being of people supported
while providing effective leadership supervision and guidance to Program Specialists Home
Supervisors and residential teams. Reports to the Associate Director Community Supported
Living.

Responsibilities
Ensure compliance with Pennsylvania Department of Human Services (DHS) Office of
Developmental Programs (ODP) regulations and Achieva policies.
Maintain program readiness for licensing inspections audits and internal reviews.
Ensure accurate and timely documentation including incident reports service notes
medication records HRSTs assessments and Individual Support Plans (ISPs).
Conduct investigations as needed and ensure appropriate follow-up and corrective actions
are completed.
Recruit hire train supervise and evaluate residential staff.
Develop and manage staff schedules to ensure adequate coverage and compliance with
Individual Support Plans (ISPs).
Support Program Specialists and Home Supervisors in building effective well-supported
teams.
Provide coaching corrective action and performance improvement plans as needed.
Ensure staff maintain required certifications and complete all mandated training.
Oversee implementation of Individual Support Plans (ISPs) Individualized Treatment
Plans (ITPs) and related service plans.
Promote person-centered practices that support independence dignity and quality of life.
Monitor the health behavioral and safety needs of people supported.
Ensure medication administration and health protocols are followed in accordance with
regulations and policy.
Collaborate with people supported families support coordinators interdisciplinary team
members and internal departments.
Respond to on-call needs emergencies incidents and crisis situations as required.
Perform additional duties as assigned.
Job duties may change at any time with or without notice.

• Education & Experience: One of the following is required:
  • Masters degree 2 years of experience working directly with individuals with ID/A.
  • Bachelors degree 3 years of experience working directly with individuals with ID/A.
  • Associates degree (or 60 credits) 5 years of experience in the field (3 years must be in a supervisory capacity).
• Expertise: Strong knowledge of PA DHS regulations licensing standards and person-centered planning.
• Skills: Excellent leadership communication and problem-solving skills with the ability to manage multiple priorities.
• Technical: Proficiency in documentation reporting and basic computer applications.
• Requirements: Valid PA drivers license with an acceptable driving record; CPR/First Aid certification (or ability to obtain).
• Clearances: Must be able to pass required background checks including Act 33 Act 34 and FBI clearances.

Why Join Achieva

• Meaningful Work: Lead the programs and teams that provide a home and a sense of belonging to the people we support.
• Inclusive Culture: Be part of a values-driven supportive organization.

Comprehensive Benefits Include:

• Health Dental and Vision Insurance with low employee contributions
• Company-Paid Life AD&D and Long-Term Disability Insurance
• 403(b) Retirement Plan with employer contributions after one year
• Employee Assistance Program for personal and family support
• Generous Paid Time Off and Holidays to support work-life balance

Our Commitment to Inclusion
Achieva advocates with empowers and supports people with disabilities and their families throughout their lives.

To request an accommodation contact Human Resources at ext. 650 or