Senior Consultant, nCino

Are you ready to make an impact

West Monroe is seeking a nCino and Salesforce expert to join our team as a Senior Consultant within our Technology & Experience this role you will partner with banking clients to define digital transformation strategies optimize lending and account onboarding processes and lead implementations leveraging nCinoand Salesforce.

Responsibilities

• Demonstrate deep expertise in nCino Bank Operating System including its architecture lending lifecycle capabilities and integration with Salesforce
• Lead discovery and business process review sessions focused on lending onboarding and banking operations to define user stories and requirements
• Translate business requirements into nCino-enabled solution designs including loan origination underwriting decisioning and onboarding workflows
• Design and implement solutions that appropriately leverage both nCino and Salesforce Financial Services Cloud (FSC) understanding when each is best applied
• Configure and customize nCino and Salesforce platform components (objects workflows flows automation) to support business needs
• Identify opportunities for AI-driven enhancements across lending and banking operations (e.g. document processing credit insights workflow automation)
• Lead and coordinate build activities ensuring alignment with solution architecture and best practices
• Facilitate unit testing system testing and UAT ensuring high-quality delivery
• Support end-user training change management and documentation
• Manage project timelines risks and deliverables across workstreams or full engagements

Qualifications

• Bachelors degree or equivalent experience required
• 5 years of consulting experience in Salesforce and/or nCino implementations
• Strong expertise in nCino Bank Operating System including:
  • Commercial and small business lending workflows
  • Loan origination underwriting and approval processes
  • Customer onboarding and account opening
  • nCino data model and object structure
• Solid understanding of the Salesforce platform with working knowledge of Financial Services Cloud (FSC)
• Experience in the banking industry with knowledge of lending operations regulatory considerations and digital transformation trends
• Proven experience leading client workshops solution design sessions and executive presentations
• Strong communication facilitation and stakeholder management skills
• Relevant certifications preferred such as:
  • nCino Certification(s)
• Willingness to travel 3050%
• Hybrid work model (12 days/week in office)
• Must be authorized to work in the U.S. without sponsorship

Other consultancies talk at you.
At West Monroe we work with you.

Were a global business and technology consulting firm passionate about creating measurable value for our clients delivering real-world solutions.

The combination of business and technology is not new but how we bring them together is unique. Were fluent in both. We know that technology alone is not the answer but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe we zero in on the heart of the opportunity getting to results faster and preparing people for whats next.

Youll feel the difference in how we work. We show up personally. Were right there in the room with you co-creating through the challenges. With West Monroe collaboration isnt a lofty promise but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit experience and potential without regard to race color national origin sex sexual orientation gender identity marital status age religion disability veteran status or any other characteristic prohibited by federal state or local law. To learn more about diversity equity and inclusion at West Monroe visit If you require a reasonable accommodation to participate in our recruiting process please inquire by sending an email to .

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California we encourage you to read West Monroes Notice at Collection for California residents provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.