Sr. Business Solutions Architect

Disclaimer: Please be advised that the most accurate and up-to-date information about our open rolesincluding job descriptions compensation and benefitscan only be guaranteed on our official job board. For the latest listings and details please visit: US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker were empowering traders to take control of their financial destiny. How do we do it We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out NinjaTrader equips traders with award-winning software and brokerage services to navigate the worlds leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003 NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

But were not stopping there. Were constantly evolving pushing boundaries and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools real-time support and a community of like-minded traders.

So why work at NinjaTrader Here youre not just part of a team; youre part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection professional development and employee recognition initiatives. Sounds too good to be trueTake it from our employees.

Join us as we redefine whats possible in trading advocate for our customers and continue our journey toward becoming the worlds top retail-focused trading platform in the world.

What youll do:

We are seeking a highly skilled and proactive Sr. Business Solutions Architect to join the NinjaTrader Business Solutions team. This role will be primarily focused on building maintaining and troubleshooting integrations & automations across a broad set of platforms that support our customers marketing tech stacks and internal operations. Over time this role may expand to include employee management responsibilities as the team grows though the immediate focus is hands-on technical execution.

In this role you will take ownership of the day-to-day technical execution to support priority projects including the design implementation and optimization of integrated solutions across Salesforce marketing platforms data systems and automation tools. Your work will directly enable the scalability reliability and efficiency of our Business Solutions technology stack.

This role is ideal for someone who enjoys being deeply hands-on thrives in technically complex environments and takes initiative to improve systems while delivering against immediate business needs.

In this role you will:

• Design build and maintain solutions across a number of tools with a strong emphasis on hands-on execution and delivery
• Own and execute day-to-day technical work including:
  • Automation development
  • Integrations
  • Data flows
  • Troubleshooting and production issue resolution
• Implement and support integrations and workflows across tools such as Salesforce Marketing Cloud Braze BigQuery Hightouch SendGrid Zapier as well as internal systems
• Write maintain and optimize SQL queries and data pipelines to support operational and marketing use cases
• Build and troubleshoot API-based integrations using tools such as Postman REST APIs webhooks and middleware platforms
• Collaborate closely with Marketing Customer Support Product and Engineering stakeholders to understand requirements and deliver reliable scalable solutions
• Lead technical delivery for projects serving as the primary technical owner from implementation through support
• Proactively identify inefficiencies risks and improvement opportunities in existing systems and recommend practical incremental enhancements
• Support and improve deployment and release processes using tools such as GitHub Gearset and CI/CD best practices
• Work within Jira Core Jira Product Discovery and project management tools (e.g. Monday) to track work prioritize tasks and communicate progress
• Leverage AI tools to improve productivity automation analysis and solution development where appropriate
• Produce clear maintainable documentation to support knowledge sharing onboarding and long-term system maintainability
• Support the growth and development of team members over time through technical guidance and knowledge sharing as needed

What youll need:

• 5-10 years experience working in technical systems-focused roles with a strong track record of hands-on execution and ownership
• Strong experience with Salesforce including platform configuration automation integrations and troubleshooting in a production environment
• Working knowledge of Marketing Cloud or similar marketing automation platforms including data structures journeys and integrations
• Experience working across a broad technical stack with familiarity in several of the following (expertise in all is not required):
  • Salesforce
  • Marketing Cloud (HTML/CSS knowledge)
  • Braze
  • BigQuery
  • SQL
  • Hightouch
  • SendGrid
  • Zapier
  • Jira (Core and Product Discovery)
  • GitHub
  • Gearset
  • Postman
• Strong understanding of integration patterns APIs data synchronization and system-to-system communication
• Excellent troubleshooting and debugging skills with the ability to independently diagnose and resolve complex technical issues
• Comfort working in environments with ambiguity competing priorities and evolving requirements
• Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders
• A proactive mindset with a desire to identify ways to improve reliability efficiency and scalability

Bonus points for:

• Interest in mentoring coaching or providing technical guidance
• Experience around task delegation onboarding or performance feedback
• Capability to lead projects or workstreams that involved coordinating work across multiple contributors

Compensation:

The salary range for this role will be $100000.00 $150000.00 addition this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401(k) plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.

Location:

This role is based in Chicago IL. *There may be remote flexibility for exceptional candidates in the following states: California Colorado Florida Illinois Indiana Minnesota New York North Carolina Ohio Oregon South Carolina Texas Utah Virginia Washington Wisconsin New Jersey Pennsylvania.

Hybrid:

For Chicago-based employees we follow a hybrid work schedule: in-office Tuesday through Thursday with remote work on Mondays and addition to these weekly remote days we offer:

• 20 additional flex remote days annually
• 5 Company-Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health Vision Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.