Automotive Parts Personnel Vancouver WA | Dick Hannah Dealerships

Dick Hannah Dealerships is seeking a dedicated and knowledgeable Parts Personnel team member to join our fastpaced highvolume Parts Department. This role supports multiple income streams including retail wholesale shop and online sales channels. The ideal candidate thrives in a high-energy environment is highly organized and is comfortable managing multiple priorities while delivering excellent customer service.

Parts Personnel Compensation and Benefits:

Automotive Parts Personnel Competitive Pay:1.5% commission of parts gross profits wholesale gross profit and retail gross profit. Average monthly compensation of $5000-$8000.

Generous Paid Time Off (PTO):We prioritize work-life balance offering industry-leading PTO. New full-time employees accrue 4 hours per pay period totaling approximately96hours in the first year with increases over time.

Comprehensive Benefits Package:Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical dental vision Health Savings and Flexible Spending accounts life insurance and short- and long-term disability alongside a robust 401(k) plan for retirement planning.

Paid Holidays:Hannah Motor Company offers at least 5paid holidays per year to the Parts Personnel subject to completion of the introductory period and other eligibility requirements as per company policy.

Parts Personnel Responsibilities:

• Assist retail and shop customers in selecting required parts in a friendly professional and efficient manner
• Support a highvolume parts operation with multiple revenue streams
• Inform customers of companion parts specials and full product offerings
• Answer incoming phone calls and provide accurate price quotes and information
• Pull fill and stage parts orders from inventory
• Receive unpack and properly store incoming materials and supplies
• Report damaged or incorrect shipments for accounting reimbursement and record-keeping
• Notify the Parts Manager of out-of-stock items requiring immediate attention
• Source out-of-stock parts from outside vendors and submit emergency orders when needed
• Notify service advisors and customers when special-order parts arrive
• Track and follow up on back-ordered parts
• Ensure all internal parts requests are properly billed on service repair orders
• Maintain clean organized front and rear counter areas
• Participate in all available training programs
• Stay current on new products systems and product updates

Parts Personnel Qualifications:

• Excellent communication and customer service skills
• Strong organizational and time-management abilities
• Ability to prioritize and multi-task in a fastpaced highvolume environment
• Comfortable using computer hardware and software systems

Preferred Qualifications:

• Prior experience with CDK Dealership Management Software
• Experience managing online parts sales channels
• Previous experience selling parts through eBay and Amazon is strongly preferred
• Familiarity with digital inventory systems and ecommerce platforms

At Dick Hannah Dealerships our Core Values are summed up in four words: Family Integrity Respect and Purpose. Were a family-run business thats been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyones day-to-day contributions.

Dick Hannah Dealerships. Believe in nice.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.