Principal System Engineer Converged Charging Systems (SRE-CCS)
Job Summary
Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T you wont just imagine the futureyoull build it.
Principal System Engineer - Converged Charging Systems (SRE-CCS)
NOTE: For this role you must have current Amdocs experience in Converged Charging Systems (CCS) . The selected candidate will have experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our Converged Charging Systems (CCS) and One Mediation apps.
Additionally we need new evolving Generative AI and Workflow Automation skillsets to drive operational efficiency and scalability.
As a Tier 2/Site Reliability Engineer (SRE) you will translate core business requirements into robust scalable and reliable technical solutions. Youll play a pivotal role in designing and implementing applications platforms and services that power critical business operations with a strong emphasis on high availability performance and compliance in cloud messaging and data environments.
Individual will possess the experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our Converged Charging Systems (CCS) and One Mediation apps and new evolving Generative AI and Workflow Automation skillsets needed to drive operational efficiency and scalability.
Provide technical expertise and best practices for Java Python JavaScript and Perl-based solutions.
Practical understanding of AI/ML concepts and their integration in enterprise platforms.
Key Responsibilities
The EngOps Tier 2/SRE team ensures applications and systems are highly reliable scalable and performant while fostering a collaborative culture between development and operations.
Work with T1 team on incident as Triage lead during outages or critical issues Pager duty issues
Minimize downtime and user impact during incidents.
Conduct detailed After Action Reviews involving all stakeholders and chalk out short term and long-term resiliency options.
Eliminate recurrence of similar issues through systemic fixes.
Define and implement monitoring and alerting strategies tailored to the launch.
Collaborate with Product development teams to gain deep insight into the application architecture flows and critical dependencies.
Monitor and evaluate key performance metrics like latency throughput and error rates and update alerts
Propose architectural or operational changes to prevent reoccurrence
Reduce Mean Time to Resolution (MTTR) for incidents.
Required Qualifications
MUST HAVE: For this role you must have current Amdocs experience. Individual must possess the experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our Converged Charging Systems (CCS) and One Mediation apps and new evolving Generative AI and Workflow Automation skillsets needed to drive operational efficiency and scalability.
Experience: Over 10 years hands-on experience in architecting and building scalable platforms and applications in cloud/data SRE environments.
Expert level experience using Python Java Javascript and Perl based solutions in a SRE role.
Practical understanding of AI/ML concepts and their integration in enterprise platforms.
Education: Bachelors degree in computer science Information Systems or a related discipline.
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Supervisory:No
Our Principal System Engineering earns between$174100-$261100 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
- AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite Full-time office role-
Ready to join our team Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
Plano TexasSalary Range:
$174100.00 - $261100.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Staff IC
About Company
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