Public Information Officer
Allegany, NY - USA
Job Summary
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Creates develops and manages an external communications plan.
- Manages and implements a proactive communications program to enhance the reputation of the agency and increase visibility.
- Maintains constant activity on social media including Facebook and Twitter.
- Oversees the agencys digital communication including the content for the Departments webpages social media newsletters and print materials.
- Develops and maintains working relationships with major print and TV outlets.
- Provides coverage and service to the Anne Arundel County Emergency Operations Center (EOC) during and/or following a disaster affecting residents of Anne Arundel County and the State of Maryland when necessary.
- Develops and maintains relationships with news media editors reporters; communication officers partner organizations institutions and government officials and their staff ensuring a wide variety of audiences and outlets for DHS s messages.
- Advises Department leadership on media relations strategies including protocols for responding to the media drafting press releases & statements and serves as agency spokesperson.
- Assists in the direction of the daily operations of a unit or division.
- Evaluates efficiency of operations and develops revises and recommends new policies standards and workflow procedures using new technology where appropriate.
- Interprets and applies or oversees the application of agency policies rules and regulations to accomplish the work of the unit or division.
- Implements new regulations and policies as directed by upper management.
- Sets goals and deadlines and oversees the workflow of the unit.
- Coordinates workflow with administrators of other units in areas of work spanning multiple units.
- Coordinates leave and staff coverage of unit or division.
- Performs other related duties.
- Researches and compiles information as directed by the executive and may recommend innovative ideas or methods of doing business.
- Reviews evaluates and assists in the development of agency policies and programs.
- Promotes the work of the agency through frequent contact with interested groups and individuals.
- Makes recommendations to upper management and executives concerning new or revised legislation affecting the agency.
- Develops and recommends new standards methods of operation and new technology to accomplish the mission of the agency.
- May work on sensitive and confidential projects requiring discretion and judgment in the release of information.
- May act as the representative of the executive in meetings and conferences.
- May act as a liaison between the executive and agency units.
- May act as team leader for special projects.
- Performs other related duties.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelors degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Masters degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules regulations policy procedures and processes or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
One year of experience working in communications social media or marketing for agovernment agency.
One year of experience with graphic design using software such as Canva AdobeAcrobat or Microsoft Office Suite.
One year of experience managing a business/professional social mediaaccount.
One year of experience handing confidential information.
One year of experience working with internal and externalcustomers or community stakeholders.
One year of experience reviewing or evaluating or assisting inthe development of agency policies and programs.
LICENSES REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to Department of Human Services Examination Services Unit 25 S. Charles Street Suite 1100 Baltimore Maryland 21201.
Or email : Voice toll-free: 1-.
If you are having difficulty with your user account or have general questions about the online application system please contact the Maryland Department of Budget and Management Recruitment and Examination Division at or
Do not submit unsolicited documentation.
TTY Users: call via Maryland Relay
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
Required Experience:
Unclear Seniority