Sr. IT Asset Manager ServiceNow (hybrid, Omaha NE or Kansas City))
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Job Summary
At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.
Summary of the Job:
About This Role:
Key Responsibilities
- Own and execute the IT Asset Management roadmap aligned to a ServiceNow-centric ITAM maturity model advancing capabilities across foundational accuracy operational governance optimization and reporting
- Establish and maintain robust inventory management practices for all technology assets tracking ownership and allocation from procurement through retirement
- Configure and enhance ServiceNow SAM Pro and standard HAM through technical configurations (citizen development) for ITAM and CMDB use cases optimizing workflows to improve efficiency user experience and automation opportunities
- Proactively identify and resolve license compliance gaps across all software products ensuring continuous alignment with vendor entitlements and contractual obligations
- Improve asset data quality and establish data hygiene standards to ensure accuracy and reliability of asset information
- Partner with CMDB platform Finance Legal Sourcing and Risk teams to ensure ITAM data supports operational financial and risk reporting needs while supporting audits renewals and optimization efforts
- Meet regularly with IT hardware asset class owners to review lifecycle performance risks and roadmap initiatives ensuring comprehensive visibility and accountability
- Ensure ITAM program maintains continuous compliance with banking regulatory requirements audit readiness and risk management standards
- Analyze vendor agreements to ensure full understanding and compliance with entitlements warranties maintenance support terms and contractual obligations and navigate vendor audits by coordinating requirements developing audit responses creating corrective action plans and participating in settlement negotiations
- Design implement and produce comprehensive ITAM reporting metrics and dashboards that provide actionable intelligence on a monthly and quarterly basis for managers and senior leadership
- Deliver quarterly ITAM updates to CIO CTO and CISO presenting program status risks trends opportunities and recommendations
- Serve as a trusted ITAM subject matter expert across the organization
The Ideal Candidate for This Role:
Required Qualifications
- Bachelors degree in Computer Science Information Technology Engineering or Business Administration OR seven years of equivalent professional experience
- 5 years of hands-on experience in IT Asset Management with proven experience maturing or scaling an ITAM program from foundational phases through higher maturity levels
- Hands-on experience with ServiceNow SAM Pro (Software Asset Management Professional) and standard HAM (Hardware Asset Management) modules; experience with ServiceNow HAM Pro is highly desired
- Strong understanding of hardware and software asset lifecycles
- Experience working in banking or highly regulated environments with understanding of ITAM regulatory requirements specific to banking and financial services
- Professional experience interpreting technology contracts and software licensing models
- Strong data analytics capabilities including reporting metrics development and dashboard creation with demonstrated ability to drive program maturity through roadmap development and execution
- Executive presentation skills with experience presenting to C-level audiences and senior leadership and ability to translate complex technical concepts into clear insights for non-technical stakeholders
- Effective communication and collaboration skills across all organizational levels with strong analytical and problem-solving capabilities focused on data-driven decision making
Preferred Qualifications
- ServiceNow configuration and citizen development experience a plus
- ITAM certification
- ServiceNow ITAM or platform certifications
- CMDB governance and data quality experience
- Experience supporting internal or external audits in regulated environments
- Proven track record in license optimization and driving ITAM program transformation initiatives in regulated industries
- Demonstrated success improving ITAM maturity models and capability frameworks
- Advanced organizational skills with ability to manage complex multi-stakeholder initiatives
#IND123
Candidates must possess unrestricted work authorization and not require future sponsorship.Compensation:
Compensation range (base pay): $81662.00-$134741.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work in a hybrid capacity balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team youll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:
Medical Dental Vision Insurance
401k With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: additional information regarding compensation and benefits e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.
Job number: R-Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download EEO is The Law Self-Print Poster
Click here to download EEO is The Law Supplement for Federal Contractors
Click here to download EEO is The Law GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Required Experience:
Manager
About Company
FNBO offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more.
