Director of Mitigation
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Job Location:
Winston Salem, NC - USA
Yearly Salary:
$ 85000 - 100000
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Position Summary
- Lead all mitigation operations from first notice of loss through job closeout including water fire smoke mold and commercial large-loss events.
- Provide enterprise-level oversight of multi-team and multi-branch scheduling capacity planning and resource allocation to maximize operational efficiency.
- Ensure accurate and timely production reporting from field operations to administration.
- Maintain 24/7 emergency response readiness staffing fleet and equipment deployment strategies.
- Direct large-loss strategies and provide executive intervention on complex high-liability projects.
- Ensure strict adherence to IICRC OSHA PPE standards and company workflows.
- Own the mitigation P&L including revenue gross margin labor efficiency job costing and forecasting.
- Oversee complex estimate development in Xactimate and T&M platforms and lead negotiations for highimpact claims and commercial contracts.
- Review and approve scopes ensuring accuracy compliance and margin protection.
- Implement financial controls variance reporting and documentation systems to support timely billing.
- Provide strategic capital planning for mitigation equipment drying technology fleet assets and software adoption.
- Recruit develop and retain top-performing mitigation supervisors project managers and technicians
- Build leadership bench strength and succession planning creating internal pathways for future managers.
- Develop structured training programs for technical development compliance equipment use and customer service.
- Lead a culture centered on execution accountability safety and customer advocacy.
- Implement and monitor a division-wide quality control program including structured site inspections.
- Enforce OSHA standards PPE protocols and jobsite safety audits.
- Ensure accuracy in moisture documentation equipment readings job file compliance and photo documentation.
- Maintain equipment calibration inventory control and fleet compliance.
- Serve as the senior escalation authority for all mitigation-related client issues commercial disputes and insurance carrier negotiations.
- Lead high-level communication with adjusters TPAs consultants and commercial facility managers.
- Resolve scope disputes and oversee complex claim settlements with strategic solutionsfocused communication.
- Partner with Business Development to support carrier relationships and program performance.
- Evaluate and implement emerging mitigation technologies drying systems and field management software.
- Identify operational inefficiencies and deploy continuous improvement initiatives aligned with company goals.
- Contribute to annual planning risk mitigation strategies and long-term organizational growth.
- 10 years of restoration/mitigation industry experience including water fire mold and large-loss operations.
- Minimum 5 years in multi-team or multi-branch leadership with demonstrated success building and scaling high-performing teams.
- Proven success managing large-loss or commercial mitigation projects.
- Advanced experience with T&M and Xactimate estimating.
- IICRC WRT required; ASD AMRT FSRT preferred.
- OSHA 10 or 30 preferred.
- Strong command of drying science psychrometrics and mitigation standards.
- Mastery of Xactimate T&M estimating and restoration management platforms (DASH MICA).
- Deep understanding of KPIs job costing operational metrics and financial drivers.
- Executive decision-making and strategic planning abilities.
- High emotional intelligence and communication skill in sensitive high-stress environments.
- Proven ability to lead through accountability metrics and outcomes.
- Regular jobsite visits including hazardous environments.
- On-call availability for strategic emergency response.
- Regional travel as needed.
- Valid drivers license required.
- Competitive executive-level compensation aligned with experience and strategic responsibilities including:
- Base salary plus bonus starting at $ 85000
- Performance-based bonus structure tied to departmental KPIs
- Health dental vision insurance
- 401(k) with company contribution
- PTO paid holidays and professional development support
- Company vehicle or allowance
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
Director
About Company
If your property has experienced damage from a recent storm, a flood, water or fire, the expert restoration contractors from Paul Davis got you covered!
