Membership Outreach & Engagement Organizer
New York City, NY - USA
Job Summary
ABOUT FPWA
FPWA is a leading anti-poverty social policy and advocacy organization dedicated to strengthening human services organizations and faithinstitutions andadvancing economic opportunity and justice for New Yorkers with low incomes.
Since 1922 FPWA has driven groundbreaking policy reforms to better serve those in need. We work to dismantle the structural and systemic barriers that impede economic security andwell-being andstrengthen the capacity of human services agencies and faith organizations so New Yorkers with lower incomes can thrive and live with dignity.
POSITION OVERVIEW
The Membership Outreach & Engagement Organizer reports to the Director of Membership Faith & Strategic Partnerships. Thisrolesupportsthe Membership & External Affairs Department with the day-to-day activities of the department particularly around membership outreach engagement customer relationships management and organizing of FPWA member policy program and campaign initiatives.
KEY RESPONSIBILITIES
Member Recruitment Engagement &Retention
- Act as a liaison between FPWA and its members serving as the first point of contact handling all questions and information requestsregardingmembership.
- Assistin the development and implementation of a comprehensive strategic plan to grow and deepen FPWAs relationship with our current member agencies and partner organizations andidentifyareas for collaboration.
- In collaboration with theDirector implementrecruitment engagement and retention strategies to organize and mobilize members into sustained involvement in policy campaigns and advocacy efforts.
- Conduct one-to-one relational meetings tounderstand thecapacitystrengthsand needsof member organizations and strategic partners.
- Supportmembership and sectorleadership development and deepen engagement through leadership pipelines including advisory boards and borough-based councils communities of practice etc.
- Assess industry and programmatic trends political conditions organizing capacity and power-building opportunities across member organizations as well as the sector toidentifystrategic opportunities for coordinated action.
- Manage efforts to expand membership of FPWA among community-based organizations build FPWA member identity and increase positioning of FPWA among the health and human services sector.
ProgramsAdvocacy & Campaign Engagement
- Work closely with member organizations to develop and advance campaign strategies that align with FPWAs strategicobjectives while strengthening membership capacity coordination shared learning and collective power across networks.
- Work closely with the Programs and Campaigns Teamswithin the Membership and External Affairs Departmentto achievedepartmentalgoals increase efficiency and foster innovation to bolsterand expandstrategic impact.
- Engage incross-departmentalcollaborationto achieve shared goals increase efficiency and foster innovation to bolsterand expandstrategic impact.
- Assistin developing shared narrative strategy alignment and political educationfocused on economic security and other issue areas.
- Plan and coordinate events and activities for existing and prospective members including monthly quarterly and annual meetings networking events advocacy days (city/state/federal) advisory board meetings etc.
Organizing Systems Member Coordination & Metrics
- Incorporate feedback from member agencies and those directlyimpactedby FPWA programs and advocacy in the design and implementation of FPWA programs andadvocacy campaigns.
- Helpidentifyand reduce barriers to member participation through logistical support and problem-solving.
- Utilize Customer Relationship Management (CRM) tools such as Salesforce MailChimp GoFundMe Pro/Classy to manage and track all member data outreach participation and organizing/advocacy outcomes.
- Ensureretention annualrenewaland dues management processes are efficient securedandmaintainedwhile keeping the Operations and Finance Team informed.
- Support team accountability through clear metrics goals and follow-up systems.
REQUIRED QUALIFICATIONS
- Bachelors Degree
- 3-4 years ofrelevantexperience in community outreach and engagement including direct experience working in or withhuman service agenciescommunityand/or faith-based institutions.
- Deepcommitment toFPWAs missionandtosocialjusticespecificallyinunderstandingthe needs oflow-incomecommunities in New Yorkand moving from poverty alleviation to economic security.
- Advocacy & Organizing:Demonstratedexcellence in community organizing campaign management and mobilization at both grassroots andgrasstopslevels.
- Relationship Building: Strong ability to cultivate relationships bridge buildand influence stakeholders for policy and campaign success.
- Mission Alignment: Deep commitment to social justice and understanding the transition from poverty alleviation to economic security.
- Data-Driven: Proven ability to use data to manage outcomes and inform strategic decision-making.
- Communication: Excellent written and verbal communication skills with the ability to engage diverse audiences.
- Technical Proficiency: Advanced MS Office skills (Word Excel Outlook) and experience with database management systems (Salesforce Salsa etc.).
- Strategic Problem-Solver: A resourceful and creative thinker capable of applying critical analysis to achieve high-impact results in a fast-paced environment.
- Growth-Mindset: A proactive communicator who values professional development welcomes constructive feedback andmaintainshigh emotional intelligence.
- Detail-Oriented: A disciplined professional with a commitment to accuracy capable ofidentifyingpotential operational bottlenecks before they escalate.
SALARY & BENEFITS:
- Salary range:$71000minimum to $76000maximumcommensuratewith experience.
- Excellent Benefit Packageincluding medical dental vision life 403(b) with match and more.
- Ample Vacation Time:Four weeks of paid vacation accumulated during the year plus 12 company holidays.
- Professional Development:Resources committed tobolsterprofessional and personal growth.
- Modern & Flexible Work Environment:Our staff work out of a beautifully designed open workspace with flexible and tech-equipped meeting spaces to support different workstyles promote team building and collaboration.
WORK ENVIRONMENT
- As part of building a culture where employs can do their best work FPWA currently employs a hybrid model.
- Work performed by this role is expected to happen in or near New York NY given FPWAs work policies and practices. This joboperatesin a professional office environment. This role routinely uses standard office equipment
TO APPLY: PLEASE SUBMIT A COVER LETTER and RESUME via BambooHR.
No phone calls or otherinquiriesplease.
FPWA IS AN EQUAL OPPORTUNITY EMPLOYER
FPWA is committed to employing people who reflect the diversity of our member agencies and the communities and people they serve. Candidates who have firsthand experience of the social welfare and/or justice system are encouraged to apply. AmeriCorps Peace Corps and other national service alumni are encouraged.
All qualified applicants will be considered for employment without unlawful discrimination based on race color creed national origin sex age disability marital status sexual orientation military status prior record of arrest or conviction citizenship status current employment status or caregiver status.
Required Experience:
Manager
About Company
FPWA is dedicated to dismantling the barriers to economic security and well-being and strengthening New York’s human service and faith organizations.