Patient Access Supervisor
New York City, NY - USA
Job Summary
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.
As our Patient Access Supervisor you will help the Registration Department manage operational functions while maintaining customer and patient focus. You will oversee three facilities. Every day you will coordinate processes and procedures to ensure efficient patient addition having client executive presence and cross functional operational strategy with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor youll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.
**This is an ONSITE position located in Manhattan KS at Ascension Via Christi Hospital**
Heres what to expect as a Patient Access Supervisor:
Ensure the accuracy and completeness of daily registrations including insurance eligibility and benefits verification.
Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
Provide guidance feedback and coaching to associates.
Train staff on policies procedures systems and regulatory requirements.
Monitor quality assurance measures and ensure compliance with JCAHO HIPAA and other standards.
Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.
Ensure proper utilization of software and technology tools.Assesses staffing patterns and schedules to optimize departmental resources and productivity.
Tracks and reports quality assurance results to leadership and make recommendations for improvements.
Keeps abreast of insurance company changes and updates.
Delegates and assigns work commensurately with knowledge skills and experience and ensure the work is performed appropriately.
Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.
Preferred Qualifications:
Minimum 3 years experience in a healthcare setting prior leadership experience preferred.
Licenses and Certifications
Not Specified
Skills
Not Specified
Physical Demands
Sitting
Standing
Extended Computer Usage
Walking
Work Environment
Well-lit
Remote
Noise Level -Quite
Climate Controlled
The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.
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Required Experience:
Manager
About Company
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.