Care Staffing & Scheduling Manager (Home Care)

About Us:AtAlways Best Care of Fairfax we believe that exceptional care starts with compassion and a personal touch. Our mission is to provide client-centered personalized care that enhances quality of life and promotes independence for every individual we serve. We are more than caregiverswe are advocates companions and trusted partners in health and well-being -- we call ourselves care professionals. If youre passionate about making a meaningful difference and want to join a team that values integrity empathy and excellence wed love to hear from you.

Position Overview: Always Best Care ofFairfax is looking for a highownership fastthinking Care Staffing & Scheduling Manager (Home Care)who thrives in a dynamic homecare environment. This role is critical to our ability to deliver consistent highquality care to clients and stability to our caregivers.

If you enjoy problemsolving under pressure holding people accountable and taking pride in full staffing coverage then this role is for you.

What This Role Is Really About

You are the daily owner of staffing execution:

• • Ensuring every shift is covered
  • Anticipating gaps before they become emergencies
  • Balancing caregiver availability with client expectations
  • Making realtime decisions that protect care quality

This is not a passive scheduling role.
This is a responsibilityheavy decisiondriven position.

Key Responsibilities

Scheduling & Coverage Ownership

• • Build maintain and adjust caregiver schedules to ensure 100% coverage
  • Proactively manage callouts lateness and availability changes
  • Execute urgent staffing solutions when care disruptions occur
  • Confirm shifts and follow up to prevent noshows

Caregiver Management & Accountability

• • Communicate expectations clearly to caregivers regarding reliability and professionalism
  • Track attendance patterns and escalate issues proactively
  • Support onboarding and training reinforcement related to scheduling standards
  • Maintain strong working relationships while consistently enforcing policy

Client & Team Communication

• • Communicate schedule changes clearly and professionally with clients and families
  • Partner closely with care coordinators and leadership to prioritize cases
  • Document all staffing actions accurately and in real time

Systems & Process Discipline

• • Maintain precise records in scheduling and payroll systems
  • Monitor overtime hours thresholds and compliance requirements
  • Use data and patterns to improve scheduling efficiency

What Success Looks Like (First 90 Days)

• • Minimal lastminute shift coverage gaps
  • Reduced caregiver noshows and callouts
  • Accurate schedules with minimal corrections
  • Strong caregiver responsiveness and accountability
  • Consistent timely communication with clients and internal staff

Who Thrives in This Role

Calm under pressure
Decisive and organized
Comfortable managing difficult conversations
Naturally proactive
Strong sense of ownership and urgency

Qualifications

• • Experience in home care staffing healthcare scheduling or highvolume workforce coordination is strongly preferred
  • Strong phone communication and problemsolving skills
  • High attention to detail with the ability to multitask
  • Comfortable working in fastpaced realtime environments
  • Proficiency with scheduling and documentation systems

Home care or healthcare staffing experience strongly preferred.

This Role Is Not a Fit If You:

• Prefer predictable lowurgency workdays
• Avoid accountability conversations
• Become overwhelmed by frequent schedule changes
• Need constant direction instead of owning outcomes

Why Youll Love it Here:

• Competitive pay:$18.50 $28.50 / hr
• Eligible for overtime.
• Growth opportunitiesyour hustle will be rewarded.
• A mission-driven team that values your ideas and energy.
• Make a difference every single day.

Join our team and make a difference in the lives of others!

Always Best Care ofFairfax is an equal opportunity employer. We do not discriminate on the basis of race color religion national origin sex age disability or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected status.