Automotive Service Advisor
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Job Location:
Concord, CA - USA
Hourly Salary:
$ 25 - 35
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
About the Role:
Join Midas CONCORD as an Automotive Service Advisor where youll be the frontline of customer service and automotive this dynamic role youll help customers navigate their vehicle needs while ensuring they receive top-notch service in a friendly and inviting atmosphere.
Responsibilities:
- Greet customers and assess their automotive service needs with exceptional customer service.
- Provide accurate estimates for repairs and services ensuring transparency and trust.
- Coordinate with technicians to communicate service recommendations and updates.
- Manage customer appointments and follow up on service completion.
- Maintain a clean and organized service area promoting a professional environment.
- Handle customer inquiries and resolve issues promptly to ensure satisfaction.
- Stay updated on automotive technology and service trends to provide informed advice.
- Promote Midas products and services to enhance customer loyalty and retention.
Requirements:
- High school diploma or equivalent; automotive service experience preferred.
- Strong communication skills with a customer-focused attitude.
- Valid drivers license with a clean driving record.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong problem-solving skills and a proactive approach to customer service.
- Experience in sales or upselling automotive services is a plus.
- Proficiency in automotive service software and point-of-sale systems is a plus.
- Willingness to learn and grow within the automotive industry.
About Us:
Midas CONCORD has been serving the Concord CA community for over 20 years providing reliable automotive repair and maintenance services. Our customers love us for our commitment to quality and integrity while our employees appreciate a supportive work environment that encourages growth and teamwork.
Compensation: $25.00 - $35.00 per hour
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
About Company
Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.
