Senior Director, Litigation and Operations Strategy

At GEICO we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations while making a real impact for our company through our shared purpose.

When you join our company we want you to feel valued supported and proud to work here. Thats why we offer The GEICO Pledge: Great Company Great Culture Great Rewards and Great Careers.

GEICO is one of the nations largest and fastest-growing auto insurers thanks to our low rates outstanding service and clever marketing. Were an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway we offer associates training and career advancement in a financially stable and rewarding workplace.

At GEICO we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations while making a real impact for our company through our shared purpose. When you join our company we want you to feel valued supported and proud to work here. Thats why we offer The GEICO Pledge: Great Company Great Culture Great Rewards and Great Careers.

GEICO is seeking an accomplished Senior Director of Litigation and Operations Strategy to lead strategic planning operational performance and crossfunctional execution across the Staff Counsel organization. This role serves as the operational arm of the Staff Counsel Leadership Team with responsibility for driving litigation strategy performance discipline and operational excellence aligned with enterprise objectives.

The Senior Director provides executivelevel leadership over litigation operations including direct oversight of the Director Litigation Oversight & Compliance and the Director Associate Experience & Development to ensure consistency mitigate risks and set standards across Staff Counsel.

Location

• Remote role with in-office presence and travel as needed.
• Preferred location: Maryland (Bethesda office).

Key Responsibilities

Leadership Strategy and Governance

• Set and execute departmentwide litigation and operational strategy aligned with cost efficiency outcome consistency and risk management.
• Ensure effective execution of compliance quality assurance and litigation governance frameworks.
• Analyze litigation and operational performance metrics; translate insights into actionable improvement initiatives.
• Drive accountability transparency and disciplined execution across Staff Counsel leadership.

Litigation Operations and Case Management

• Lead continuous improvement of casehandling processes workflows and technology platforms including oversight of case assignment models litigation budgeting and efficiency tracking to drive consistent outcomes and operational discipline.
• Ensure litigation operations align with internal controls compliance standards and enterprise risk expectations.

Talent Development and Associate Experience

• Own the end-to-end strategy for associate experience engagement and capability building across Staff Counsel.
• Set training strategy and curriculum priorities (onboarding litigation skills and leadership development) aligned to litigation strategy and workforce needs.
• Drive adoption of standardized processes tools and operating practices that improve organizational effectiveness and execution discipline.
• Use development and progression data to inform talent decisions and succession planning.

Technology and Enablement

• Lead adoption and optimization of litigation technology including AIenabled tools in partnership with Legal Operations and Legal Technology teams.
• Implement standardized processes to equip train and support associates in the effective use of litigation technology and AI-enabled tools.

• Establish governance for best practices usage expectations and adoption metrics tied to productivity and outcomes.

Communications and Staff Engagement

• Own the governance and consistency of Staff Counsels organizational communications and meetings including planning content alignment and followthrough for town halls management meetings and leadership communications.

• Drive clarity consistency and accountability in messaging cascading from senior leadership to the workforce partnering with leadership to ensure communications reinforce strategy and priorities.

Stakeholder Engagement

• Partner with Claims Legal Operations Legal Technology and other internal stakeholders to align litigation strategy and execution.
• Collaborate with outside counsel and vendors to ensure performance expectations cost discipline and quality standards are met.

Qualifications

Education and Experience

• Active license to practice law in at least one state; must maintain all CLE requirements.
• Minimum ten (10) years of experience in litigation legal operations strategy program management or consulting preferably in a complex matrixed environment.
• Demonstrated peoplemanagement and seniorlevel leadership experience.

Skills and Competencies

• Strong analytical and strategic problemsolving capabilities.
• Proven ability to drive operational results and lead change at scale.
• Executive presence with the ability to influence and align stakeholders at all levels.
• High ethical standards and demonstrated commitment to transparency and accountability.

The GEICO Pledge:

Great Company: At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs. Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.

Great Careers: We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multi-faceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose. As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• In office and remote opportunities as well as our signature GEICO Flex program offering the ability to work remotely for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.

Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.

Great Careers:We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification assistance career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multi-faceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose.

As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical well-being mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.