At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.
The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.
We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate willbe responsible forproviding exceptional customer service generating sales and helping customers find the right outdoor gear and apparel for their needs.
What You Get to Do Every Day:
- Greet and assist customers with their purchases
- Provide product information advice and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products industry trends and competitors
- Specialized knowledge in skiing snowboarding biking climbing fly fishing or other outdoor sport preferred
- Outdoor industry and retail experience nice to have
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
What You Bring to the Role:
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends holidays and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nights weekends and holidays.
Regular and predictable attendance
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email to
emailprotected.It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contact
emailprotected.We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We ...
At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.
The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.
We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate willbe responsible forproviding exceptional customer service generating sales and helping customers find the right outdoor gear and apparel for their needs.
What You Get to Do Every Day:
- Greet and assist customers with their purchases
- Provide product information advice and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products industry trends and competitors
- Specialized knowledge in skiing snowboarding biking climbing fly fishing or other outdoor sport preferred
- Outdoor industry and retail experience nice to have
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
What You Bring to the Role:
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends holidays and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nights weekends and holidays.
Regular and predictable attendance
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email to
emailprotected.It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contact
emailprotected.We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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