Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Security Manager Sr within PNCs Technology organization you will be based in Pittsburgh PA; Cleveland OH; Denver CO; Birmingham AL; or Phoenix AZ.

Manager Technical Insider Threat & Employee Investigative Services
Line of Business
Enterprise Information Security (EIS) / Global Security


Job Description Summary

The Manager of the Technical Insider Threat Team and Employee Investigative Services Group is responsible for leading PNCs enterprise insider threat detection investigation and response program with a specific focus on technical insider threat employee misconduct with a cyber nexus and insider fraud investigations. This role drives the integration of technical monitoring behavioral analytics investigative rigor and cross functional coordination to protect PNC from malicious negligent and compromised insider activity.
The role serves as a key liaison between Cybersecurity Human Resources Legal Compliance Fraud and Corporate Investigations ensuring insider risk is identified early investigated appropriately and mitigated in accordance with PNC policy regulatory expectations legal requirements and financial crime reporting obligations including Suspicious Activity Reporting (SAR).

Key Responsibilities

Program Leadership & Strategy
Lead PNCs Technical Insider Threat Program including detection investigation remediation and continuous improvement
Manage Employee Investigative Services activities related to insider fraud misuse of systems data exfiltration and policy violations with a technical or cyber component
Establish and maintain insider threat operating models governance metrics and reporting
Ensure alignment with NIST Zero Trust and regulatory guidance applicable to insider risk
Detection & Monitoring
Oversee technical monitoring capabilities
Partner with GSFC/SOC to operationalize insider threat detections and escalation workflows
Continuously evaluate detection efficacy and reduce false positives
Investigations & Response
Direct and oversee complex insider investigations including potential fraud sabotage data theft and policy violations
Ensure investigations are documented defensible and compliant with HR Legal Compliance and regulatory standards
Coordinate evidence preservation chain of custody and forensic support
Support disciplinary actions terminations and referrals as appropriate
Insider Fraud Oversight
Lead investigations related to employee driven fraud involving systems misuse payment manipulation data access abuse or collusion
Partner with Fraud Risk Management Ethics Office Compliance and Corporate Investigations on insider fraud matters
Assess investigative findings for SAR reportability and support the preparation review and escalation of SARs involving insider activity in coordination with Compliance and AML partners
Identify trends and systemic control gaps contributing to insider fraud risk

Cross Functional Collaboration
Act as a trusted partner to:
oHuman Resources & Employee Relations
oLegal & Privacy
oCompliance & Risk Management
oFraud Risk Management / AML
oAudit and Regulatory Affairs
Support internal audits regulatory exams and management responses related to insider threat employee investigations and SAR governance
People Management
Lead and develop a team of insider threat analysts and investigators
Set priorities manage workload and ensure staff are trained on investigative technical legal and SAR related requirements
Foster a culture of confidentiality professionalism and risk awareness
Reporting & Governance
Produce executive level metrics dashboards and briefings for senior leadership
Maintain insider threat KPIs and trend analysis
Contribute to policy development and updates related to employee monitoring investigations and insider related SAR processes


Qualifications
Required
Bachelors degree in Cybersecurity Information Systems Forensics Criminal Justice or equivalent experience
7 years of experience in:
oCybersecurity threat intelligence insider threat fraud investigations digital forensics or financial crime investigations
3 years of people management or program leadership experience
Demonstrated experience leading internal investigations involving employees including insider fraud
Experience supporting or participating in Suspicious Activity Report (SAR) evaluations filings or narratives related to insider activity or fraud

Strong understanding of:
oInsider threat methodologies and frameworks
oUser behavior analytics and security telemetry
oFraud schemes involving internal access
Proven ability to navigate sensitive matters with discretion sound judgment and regulatory awareness

Preferred
Experience in financial services or other highly regulated environments
Familiarity with AML SAR regulatory requirements employment law privacy considerations and regulatory expectations
Certifications such as:
oCISSP CISM GCIA GCED CFE or similar
Experience working with HR Legal Compliance and AML functions on employee investigations
Exposure to LLM/AI chatbot abuse or emerging insider risk vectors

Competencies
Strong investigative and analytical skills
Executive communication and briefing capability
Ability to balance security privacy employee trust and regulatory obligations
Sound decision making under sensitive circumstances
Leadership influence and cross organizational collaboration

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages multiple teams focused on maintaining confidentiality integrity and availability of data systems and networks.
• Responsible for management and oversight of applicable security technology products for network systems and data.
• Develops implements and enhances policies and procedures to improve the operation and effectiveness of the organization.
• Provides technical and professional advice or knowledge regarding various administrative areas of responsibility.
• Oversees and manages administrative staff. Provides professional and personal growth and development to individuals as appropriate.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Access Control (AC) Building Architecture Customer Solutions Disaster Recovery Planning Information Security Network Security Physical Security Risk Assessments Security Technologies

Competencies

Information Assurance Information Security Audits Information Security Management Information Security Technologies IT Environment IT Standards Procedures & Policies Knowledge of Organization Planning: Tactical Strategic

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry-relevant experience is typically 8 years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $100000.00 $238050.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Application Window

Generally this opening is expected to be posted for two business days from 03/25/2026 although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.