Appraisal Department Manager

We are seeking an Appraisal Department Manager to lead our Appraisal team. The appraisal department manager is responsible for providing leadership management and direction to the appraisal department and oversees the Banks real estate collateral valuation process ensuring risk appropriate collateral valuation standards. Additionally this position maintains detailed knowledge of all banking regulations for real estate valuations and will ensure compliance with Bank policies Federal and State regulations including FIRREA and USPAP and reasonableness of value conclusions. Ensures the Banks real estate valuation policies and procedures are maintained and current. This position requires the exercise of personal judgment and decision-making independent of undue influence by lenders or borrowers and at times without clear precedent.

Geographical location for this position is Everett Lynnwood or Tacoma Washington. Depending on experience and qualifications other locations within Heritage Banks footprint (WA OR ID) may be considered. This position is fully on-site in either Washington Idaho or Oregon.

Base Salary Range:

$141729.00 - $177167.00 - $212594.00 annual

The Role at a Glance:

• Ensures timely engagement and review of all residential and commercial real estate appraisals in compliance with banking regulations.
• Recommends develops and implements policy and procedures to assure regulatory compliance for real estate appraisals and evaluations.
• Guides motivates and trains appraisal department staff relative to individual responsibilities bank policy and banking regulations.
• Organizes training as necessary for lenders lending managers and credit risk managers to assure effective knowledge of the banks appraisal policy and bank regulations.
• Ensures lending risk management and bank managements compliance with bank policy and banking regulations.
• Identifies assesses recommends engages implements and monitors third-party resources as needed for appraisal process management appraisal engagement and appraisal review.
• Oversees the maintenance of the banks approved appraiser list / database and monitors appraiser and evaluator performance. Makes recommendations to management as needed.
• Qualify external third party appraisers for approved appraiser list.
• Conduct and lead the review team to perform thorough analyses of commercial and residential appraisal reports and evaluations for accuracy reasonable assumptions supportable conclusions appropriate technical analysis current market conditions and ensures compliance with policies and all applicable regulatory requirements.
• Act as a resource and subject matter expert for appraisal-related underwriting questions.
• Demonstrates leadership and resourcefulness in communications and interactions with the appraisal staff lenders other bank associates auditors and third-party vendors.
• Responsible for adhering to the departments budget by monitoring budget performance on an ongoing basis through budget variance analysis. May be responsible for developing the departments budget on an annual basis.
• Regularly attends appraisal industry-related seminars and roundtables.
• Provides direct reports with proper tools and authority to execute their assigned functions and develops skills of staff through goal-setting coaching problem resolution delegation training counseling and performance management.

Core Skills and Qualifications:

• H.S. Diploma or equivalent required. Bachelors Degree in Finance Economics Business Administration Real Estate or relevant course of study required. Masters degree preferred.
• 5 years recent experience in commercial and residential real estate appraisal in both traditional and/or investment bank environments which includes a minimum of 3 - 5 years in a leadership / appraisal management role and working knowledge and experience with the residential appraisal and review process required.
• Financial services industry experience in a multi-state environment and experience as an in-house review appraiser within the commercial banking industry preferred.
• State Certified - General Real Estate Appraiser designation within the Banks footprint required.
• Appraisal designation preferred.
• Equivalent combination of education experience and advanced income property appraisal coursework may be considered.
• Demonstrated ability to deliver exceptional customer service and maintain client relationships both internally and externally.
• Highly developed interpersonal and written/verbal communication skills demonstrating the ability to communicate effectively clearly and persuasively in a variety of settings formats and audiences; with the ability to read write speak and understand English well.
• Strategic approach to decision-making with proven ability to analyze information develop strategies and deliver results.
• Strong management / leadership skills are required to motivate and develop a high performance work team and monitor workflow and schedules in multi-site / remote locations; employee development performance management training and employee counseling skills are required.
• Strong working knowledge of lending practices policies procedures disclosures and terminology related to banking laws regulatory requirements and legal documents.
• Strong technical and analytical reasoning skills to synthesize information accurately and effectively to understand and interpret regulatory requirements and appropriately apply principles procedures requirements regulations and policies to the position.
• Strong planning organizational time management and follow up skills demonstrating a strong sense of urgency and ability to execute quickly timely and efficiently ensuring that priorities are set and commitments and deadlines are met with minimal direction and supervision.
• Thorough understanding of complex real estate transactions and associated risks.
• Ability to review commercial and residential real estate collateral to identify banking and USPAP violations as well as appraisers errors in methodology or logic.
• Thorough understanding and application of principles procedures requirements regulations and policies related to assigned areas of oversight in a multi- state environment
• Unquestionable integrity in handling sensitive and confidential information required.
• Proficient use and understanding of MS Office products (Word Excel Outlook) with the ability to learn and adapt to new technologies quickly. Working knowledge of appraisal systems required.

Work Environment/Conditions:

• Climate controlled office environment.
• Work involves being able to concentrate on the matter at hand under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day.
• Occasionally exposed to outdoor weather conditions.

Physical Demands/Effort:

• Work may involve the constant use of computer screens reading of reports and sitting throughout the day.
• Ability to operate a computer keyboard multi-line telephone photocopier scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
• Typically sitting at a desk or table; intermittently standing stooping bending at the waist walking climbing kneeling or crouching to file materials

Travel Time:

Occasional travel 10 20% to inspect properties and site visits attend off-site meetings meet regularly with remote staff with willingness to travel to other branch and department locations when needed; overnight travel may be required; valid drivers license proof of insurance and access to reliable transportation; or the ability to access and utilize an alternative method of transportation when needed to carry out job-related essential functions.

At Heritage Bank we work hard but we also know how important it is to take time off to stay healthy relax and spend time doing what makes your heart happy!

As part of our team youll enjoy a total rewards package which includes base salary based on the role experience and skill set along with an exceptional benefits package (medical dental vision life insurance 401(k) community volunteer time) and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month* while also enjoying 11 paid holidays each calendar year and an annual float day. *pro-rated from start date and/or hours worked. To view Benefits Summary: Apply > Current Openings > position > attachment.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability or any other basis protected by applicable law.

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Salary Range Disclaimer

The base salary range represents Heritage Banks current salary range for the position. Actual salaries will vary depending on factors including but not limited to qualifications experience and job performance. The range listed is just one component of Heritage Banks total compensation package for full time and part time employees. Depending on position other total compensation rewards may include monthly quarterly or annual incentive and/or bonuses.