Distribution Operator

Description

Position Summary:

Salary:$40000 - $45000 per year

Job Function:

• Process and execute all customer requests including but not limited to orders and quotes in accordance with department procedures
• Maintain customer accounts and database with current customer requirements
• Manage and maintain forecasts for Distribution Partners; work with Production Control Material Planning and Management to support on-time delivery
• Manage POS data in the Mini-Circuits system to include but not limited to review of reports accounts linked new customer creation
• Monitor Product Change Notices and pricing changes and notify each Channel Partner taking any actions resulting from the PCN or pricing change.
• Report any constraints to daily tasks to the manager for improvement or resolution
• Review all RMAs for prompt response; implement preventative actions and closure to customer satisfaction.
• Gather and compile pricing data product information and lead times for management review monthly for new parts to add to Distribution.
• Review/Process annual quote agreements
• Review contracts and customer requests terms and conditions and QA clauses with internal members legal team and senior management as applicable.
• Provide general customer service support (i.e. respond to questions requests for pricing expedites late order follow-up etc).

The duties responsibilities and expectations described above are not a comprehensive list and additional tasks may be assigned to the member within the scope of the position.

Qualifications:

• Associate degree in Business Supply Chain Marketing or related field
• 2 years of experience in account management customer service order management or distribution support.
• Proficient in MS Office (Outlook Word Excel PowerPoint).
• Experience with ERP/CRM related software.
• Comfortable with data entry reporting and analysis.
• Ability to learn and test new or updated software tools.
• Strong written and verbal communication skills.
• Organized and detail-orientated.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk and hear. The employee frequently is required to stand walk sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cultural Focus:

• Displays enthusiasm and Passion for their work
• Works to the standard of Uncompromising Quality by meeting or exceeding stated objectives and embracing continuous improvement.
• Exercises sound Business Judgement ensuring that efforts are on track with the Companys goals.
• Operates with the mindset of Customer Obsession by meeting or exceeding expectations to both internal and external customers.
• Takes Accountability by taking ownership and accepting responsibility for their conduct and contributions.
• Demonstrates a strong sense of urgency and accomplishes tasks with Speed and attention to detail.
• Cooperates collaborates and contributes to shared goals with a strong sense of Teamwork.
• Conducts themselves with Honesty & Integrity and treats all members with Trust & Respect.

Additional Requirements/Skills:

• Comply understand and support corporate safety initiatives to ensure a safe work environment
• Ability and willingness to abide by Companys Code of Conduct
• Occasional travel some overnight as

Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Managements discretion.

Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age race creed color national origin sexual orientation military status sex disability predisposing genetic characteristics marital status familial status gender identity gender dysphoria pregnancy-related condition and domestic violence victim status or protected class characteristic or any other protected characteristic as established by federal or state law.